I love to explore new things
ADARSH DWIVEDI
HOTEL INDUSTRY
Ahmedabad
Summary
Dynamic Shift Manager at Pizza Hut with a proven track record in enhancing customer satisfaction and driving sales revenue. Skilled in multitasking and problem-solving, I effectively managed inventory and employee schedules, in a positive work environment. My adaptability and commitment to excellence contributed to a collective team culture and operational success.
Overview
2
2
years of professional experience
1
1
Certification
2
2
Languages
Work History
Shift Manager
Pizza Hut
07.2024 - Current
- Promoted a positive work environment through open communication and constructive feedback.
- Tracked receipts, employee hours, and inventory movements.
- Monitored inventory levels closely, maintaining stock availability while minimizing waste and costs.
- Achieved consistent customer satisfaction by addressing concern professionally.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Managed employee schedules to ensure that coverage during peak hours, resulting in a smoother workflow.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
Shift Leader
Pizza Hut
11.2023 - 06.2024
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
12TH
NATIONAL PUBLIC SCHOOL
Raipur, India05-2023
Bachelor of Science - 10TH
NATIONAL PUBLIC SCHOOL
Raipur, India 04.2001 -
B.SC SECOND YEAR
M.G SCIENCE INSTIUTE
Ahmedabad, India01-2023
Skills
ability to multitask
Certification
Certified [shift manager], [Company name-pizza hut]
Interests
Timeline
Shift Manager
Pizza Hut
07.2024 - Current
Certified [shift manager], [Company name-pizza hut]
06-2024
Shift Leader
Pizza Hut
11.2023 - 06.2024
Bachelor of Science - 10TH
NATIONAL PUBLIC SCHOOL
04.2001 -
12TH
NATIONAL PUBLIC SCHOOL
B.SC SECOND YEAR
M.G SCIENCE INSTIUTE
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