Adarsh Gangwar
Delhi
Summary
To secure a challenging position in a reputable organization to expand my learnings and knowledge and skills. Secure a responsible career Opportunity to fully utilize my training and skills will making a significant contribution to the success of the company.
Overview
5
5
years of professional experience
Work History
Travel Advisor
JUKETRAVEL YATREE SERVICES LLP
Gurgaon, India (Remote)
10.2023 - 04.2024
- Dynamic professional with extensive experience in the travel industry
- Proven track record in creating seamless travel experiences for clients, specializing in itinerary planning, accommodation arrangements, and destination expertise
- Adept at leveraging industry knowledge to provide personalized travel solutions, ensuring client satisfaction and loyalty
- Strong organizational and communication skills contribute to the successful execution of travel plans and excellent customer service.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Customer Support Executive
Mall60
Delhi
11.2022 - 09.2023
- Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
- Listened to customers' questions and concerns to provide answers or responses.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Managed customer service effectiveness by monitoring performance and assessing metrics.
- Offered free products or services to pacify irate or unsatisfied customers.
- Streamlined support processes for faster resolution times and increased customer loyalty.
MARKETING EXECUTIVE
NEET ASHRAM CLASSES PVT. LTD.
01.2019 - 01.2021
- Providing information to the customers to develop customer relations
- Managing marketing plans, advertising, direct marketing and campaigns
- Organize and attend events such a conferences, seminars and receptions.
Education
BACHELOR OF ARTS - Economics and Sociology
BAREILLY COLLEGE -BAREILLY
01.2022
POLYTECHNIC - Electric engineering
RAJSHREE INSTITUTE OF MANAGEMENT AND TECCHNOLOGY - BAREILLY
01.2019
HIGH SCHOOL – SHRI RANI LAXMIBAI VIDYA MANDIR PUBLIC SCHOOL
01.2016
Skills
- Guest Relations
- Handling internal and external calls
- Team work
- Quick Learner
- Sales and Marketing
- MS Office and Excel knowledge
- Travel industry experience
- Expert destination knowledge
- Excellent customer service
- Itinerary Planning
Languages
Hindi
English
Fathername
Mr. Raj pal Gangwar
Personal Information
Date of Birth: 08/28/01
Hobbies and Interests
- Cooking
- Gaming
- Searching Facts
Disclaimer
I hereby declare that all the information shared in the resume is correct and I take full responsibility for its correctness. I solemnly declare that the information in this resume is true to the best of my knowledge and belief.
Timeline
Travel Advisor
JUKETRAVEL YATREE SERVICES LLP
10.2023 - 04.2024
Customer Support Executive
Mall60
11.2022 - 09.2023
MARKETING EXECUTIVE
NEET ASHRAM CLASSES PVT. LTD.
01.2019 - 01.2021
BACHELOR OF ARTS - Economics and Sociology
BAREILLY COLLEGE -BAREILLY
POLYTECHNIC - Electric engineering
RAJSHREE INSTITUTE OF MANAGEMENT AND TECCHNOLOGY - BAREILLY
HIGH SCHOOL – SHRI RANI LAXMIBAI VIDYA MANDIR PUBLIC SCHOOL