Summary
Overview
Work History
Education
Skills
Websites
Languages
Declaration
Timeline
Adarsh  Kumar

Adarsh Kumar

Jaipur

Summary

I am a Center Sales Manager (CSM) at BYJU'S, the leading ed-tech company in India. I lead a team of 10 people in direct and virtual platform sales, generating 30 lakhs revenue per month. I support my team in sales processes, training, and mentoring, and ensure that we achieve and retain our targets. I have 4+ years of experience in sales and management in the education and training industry, working with different products, markets, and clients.

I am also pursuing a Master of Public Administration (MPA) from Indira Gandhi National Open University, after completing a Bachelor of Arts (BA) in Public Administration from the same university. I am passionate about public administration and governance, and aspire to use my skills and knowledge to create social impact. I have a strong background in digital marketing, people management, client relations, and team building, which help me to excel in my current role and future goals.

Overview

4
4
years of professional experience

Work History

Center Sales Manager

BYJU'S
Jaipur
07.2023 - Current
  • Handling a team of 10 people in direct sales, and virtual platform sales.
  • Responsible for generating 30 lakhs revenue per Month.
  • Ensuring support to the team in sales processes.
  • Ensuring to achieve the target to be met & it must be retained.
  • Helping the team through training and mentoring.
  • Developed and implemented a comprehensive center sales strategy to maximize profitability.
  • Conducted regular meetings with staff to ensure full understanding of strategies, goals, and objectives.
  • Maintained accurate records for all center-related activities, including sales figures, inventory levels, and customer service metrics.
  • Collaborated with marketing department personnel to create effective advertising campaigns that generated leads for the center's products and services.
  • Negotiated contracts with vendors to secure favorable pricing terms for goods and services purchased by the center.

Senior Business Development Associate

BYJU'S
Jaipur
01.2023 - 06.2023

Individual contributer For (UGC)-NET/UPSC/STATE PSC/K12/K10

Developed and implemented strategic business plans and marketing strategies while maintaining 4 sales unit per person weekly and have generated over 1+ Crores INR revenue for the organization. Identified specific prospects to reach out to, with an effective plan for communicating the specific value proposition for B2C sales. Lead planning, strategy, proposal process, and bid preparation and performed market research on competitive landscape and industry trends Prepared and delivered business reviews to the senior management team regarding progress and accomplished desired targets on weekly basis Develop client proposals and present at stakeholder meetings

Business Development Associate

BYJU'S
JAIPUR
02.2022 - 01.2023
  • Individual contributer For (UGC)-NET/UPSC/STATE PSC/K12/K10
  • Punched 1Cr + revenue in just one year
  • Generating revenue by counseling prospects and converting them into sales.
  • Converting free app users to paid users using emails, SMS and direct sales.
  • Conducting home demos for counseling and converting them to sales.
  • Logging conversations had with prospects on CRM software.
  • Explaining the importance of higher education and tools to be used to prepare for the process.
  • Explaining BYJU'S test prep and admissions consulting products
  • Share information on various courses, colleges, test prep products, application process and deadlines on proactive basis for abroad education.
  • Handle B2B counseling in college campuses when required

Business Development Trainee

BYJU'S
Jaipur
12.2021 - 01.2022
  • BYJU'S Sales Training was for a minimum duration of 6 weeks. The first 2 weeks of this training was classroom training followed by 4 weeks of "On-the-Job Training", both conducted out of the BDT Training center at Jaipur Rajasthan India.
  • Developed a comprehensive understanding of the company's products and services.
  • Conducted market research to identify potential business opportunities.
  • Prepared detailed sales presentations for prospective clients.
  • Identified key decision-makers in target companies and initiated contact with them.
  • Established relationships with new customers to ensure repeat business.
  • Created sales strategies and plans to achieve revenue goals.
  • Assisted in developing long-term relationships with key stakeholders within the organization.
  • Organized regular meetings between internal teams and external partners and clients to discuss progress and objectives.
  • Maintained accurate records of all interactions with customers and prospects including notes and follow-up tasks.
  • Generated reports on sales performance metrics such as conversion rate, average sale size and customer retention rate.

Academic Counselor

CHANAKYA IAS ACADEMY
Hazaribagh
01.2020 - 12.2021
  • Individual contributer for UPSC/JPSC/BPSC/ Course Sales.
  • Generating revenue by counseling prospects and converting them into sales.
  • Converting free website users to paid users using emails, SMS and direct sales.
  • Conducting home demos for counseling and converting them to sales.
  • Logging conversations had with prospects on CRM software.
  • Explaining the importance of higher education and tools to be used to prepare for the process
  • Handle B2B counseling in college campuses when require.
  • Analyzed student records, test scores and other relevant data to identify strengths and weaknesses of individual students.
  • Conducted one-on-one meetings with students to discuss academic goals, educational plans.
  • Maintained accurate documentation of all student interactions including referrals, assessments or any other pertinent information.
  • Participated in regular staff meetings to review best practices in academic counseling.
  • Coordinated events such as college fairs or open houses designed to increase awareness about UPSC/JPSC/BPSC/ options available for students.
  • Monitored student attendance and grades in database to verify retention and progression.

Education

Bachelor of Arts - Public Administration

IGNOU , DEOGHAR
07.2021

Master of Arts - Public Administration

IGNOU, DEOGHAR

Skills

  • Hard core sales
  • Sales Tracking
  • Sales Planning
  • Cold Calling
  • Business Planning
  • Strategic Planning
  • Sales Process
  • Salesforce
  • Sales Operations
  • Database Management
  • CRM Software
  • Direct Sales
  • Persuasive Negotiations
  • Client Relationship Management
  • Sales Team Training
  • Order Management
  • Performance Management
  • Profitability Optimization
  • Profit and Revenue-Generating Strategies
  • Superb Time Management
  • Sales Team Training
  • Order Management
  • Performance Management
  • Profitability Optimization
  • Profit and Revenue-Generating Strategies
  • Superb Time Management

Languages

Hindi
First Language
English
Proficient
C2
Hindi
Proficient
C2

Declaration

  I solemnly declare that the information in this resume is true to the best of my knowledge and belief.  

Timeline

Center Sales Manager - BYJU'S
07.2023 - Current
Senior Business Development Associate - BYJU'S
01.2023 - 06.2023
Business Development Associate - BYJU'S
02.2022 - 01.2023
Business Development Trainee - BYJU'S
12.2021 - 01.2022
Academic Counselor - CHANAKYA IAS ACADEMY
01.2020 - 12.2021
IGNOU - Bachelor of Arts, Public Administration
IGNOU - Master of Arts, Public Administration
Adarsh Kumar