Operations Manager with extensive experience at AK Retail & Fashions, specializing in process optimization and budget management. Proven ability to enhance team performance and drive sales growth through strategic resource allocation and quality assurance. Committed to achieving exceptional results and cultivating a motivated workforce.
Oversaw daily operations to ensure smooth and efficient business activities.
Coordinated in-store promotional activities for new releases and special products.
Executed space planning strategies to optimize brand displays.
Managed daily staff operations, addressing issues and enhancing team performance.
Oversaw Receiving Bay operations, including receipt, storage, returns, and inventory control.
Maintained accurate inventory counts for departmental oversight.
Reduced shrinkage from shoplifting and damaged merchandise through effective controls.
Monitored merchandise flow and initiated requests for RTV on dead stock.
Implemented sales growth strategies through effective management of sales promotions.
Implemented and maintained operational standards to achieve system standardization.
Conducted follow-ups on customer service reports to enhance feedback resolution.
Maximized sales through effective merchandising while adhering to company standards.
Monitored maintenance requirements to ensure store functionality.
Managed daily store operations to guarantee quality products on the shop floor.
Responded promptly to queries, enhancing customer satisfaction.
Ensured timely product availability, preventing deterioration in quality.
Performed piece-to-piece checks prior to goods transfer from store to shop floor.