Travell
Adarsh N
Customer Service
Bengaluru,KA
Summary
Organized and efficient Coordinator supporting corporate level officers and senior management personnel with demonstrated expertise in customer support and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of roles and responsibility and training. Motivated to learn, grow and excel in company. Experienced with over 1 and half years of experience in Software Company. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Technical Coordinator
BandyWorks
Bangalore, Karnataka
09.2019 - 03.2021
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Supervised and guided new employees on onboarding and responded quickly to questions, which improved understanding of job responsibilities.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Organized Zoom meetings for clients and coordinated availability of conference rooms for participants.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Junior Executive
Biocon
Bangalore, Karnataka
09.2016 - 04.2017
- Maintained department compliance with ISO standards.
- Established clear and competitive goals, growth roadmaps and strategic business plans.
- Assessed work performance and adjusted operations to attain objectives.
- Managed and organized internal communication to hold staff accountable to priorities.
Chemistry Lab Assistant
Bangalore Dairy
Bangalore, Karnataka
12.2014 - 07.2016
- Followed safety procedures when handling and disposing of hazardous chemicals.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Tested titration of chemical tanks in production line to check for ideal pH and other chemical levels and balance ratios.
- Efficiently organized and maintained equipment to keep laboratory productive and safe.
- Handled chemicals such as nitric acid, sulfuric acid and hydrofluoric acid while conducting experiment.
Research Assistant
Life Sciences StartupBa
Bangalore, Karnataka
04.2012 - 12.2014
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Stocked, organized and prepared supplies.
- Prepared materials for reports, presentations and submission to peer-reviewed journal publications.
- Summarized search results by preparing written reports, graphs, fact sheets and tables.
- Documented procedures and results with high degree of accuracy and precision.
- Recorded data and maintained source documentation following good documentation practices.
Education
Master of Science - Chemistry
The New Cambridge High School
Bangalore 06.2017 - 06.2019
Skills
Scheduling
Accomplishments
- Supervised team of 11 staff members.
Additional Information
Strength:
- Self-motivated and cheerful.
- Customer service professional.
- Eager to learn.
Hobby:
- Working for Organization.
- Sports
Certification
Diploma In Professional Accounting, BALC - 3 Months
Interests
Timeline
Technical Coordinator
BandyWorks
09.2019 - 03.2021
Master of Science - Chemistry
The New Cambridge High School
06.2017 - 06.2019
Junior Executive
Biocon
09.2016 - 04.2017
Chemistry Lab Assistant
Bangalore Dairy
12.2014 - 07.2016
Diploma In Professional Accounting, BALC - 3 Months
02-2014
Research Assistant
Life Sciences StartupBa
04.2012 - 12.2014
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