ADARSH PATTNAYAK
Lead Business Analyst|Techno-Functional Consultant
Hyderabad
Summary
Enthusiastic and goal oriented certified advanced business analyst seeking a Lead BA/Techno-Functional role, offering experience in delivering cost-effective, high-performance technology solutions to meet shifting organizational demands. Primary professional objective is to engage experience in application development, consulting, software testing and customer support, providing the company with excellent software solutions. Also equipped with analytics and reporting expertise to provide insights using data-driven philosophy.
Overview
8
8
years of professional experience
8
8
Certificates
4
4
Languages
Work History
Lead Business Analyst/Techno-Functional Consultant
Incedo Inc
Hyderabad
09.2023 - Current
- Worked across multiple industry domains such as Life Sciences & Health Care, Pharmaceutical and primarily for BFSI Banking.
- Implemented process improvements and establishment of standard operating procedures for business analysis, resulting in more effective, time saving operations and efficient project delivery. Developed detailed functional specifications like BRD, FRD, SRS, RTM, GAD and testing documents to guide development and QA teams in creating robust software solutions for clients.
- Increased team productivity through effective communication, collaboration, and resource management strategies.
- Conducted training sessions for end-users on new software features, increasing overall user adoption rates and improving system utilization.
- Led cross-functional teams to successfully execute complex projects within scope, budget, and timeline constraints. Have personally delivered more than 300 user stories across engagements.
- Optimized business operations with thorough analysis of current systems, identifying areas for improvement and recommending actionable changes.
- Championed data-driven decision-making by promoting a culture of continuous improvement and regularly monitoring key performance metrics.
- Mentored junior analysts, providing guidance on best practices, technical skills development, and career growth opportunities.
- Coordinated with IT teams to design and implement custom applications tailored to specific business needs, resulting in increased efficiency and effectiveness of workflows.
- Created data models to support decision-making processes. Analyzed data to identify root causes of problems and recommend corrective actions.
- Collaborated closely with executive leadership to define project objectives, develop strategic roadmaps, allocate resources appropriately, and oversee execution efforts from inception to completion.
- Evaluated vendor proposals for new technology implementations thoroughly considering functionality requirements as well as compatibility with existing systems architecture.
- Boosted client satisfaction by effectively managing stakeholder expectations and delivering high-quality solutions.
- Executed analysis of risks and identified risk mitigation strategies.
- Increased team productivity through effective communication, collaboration, and resource management strategies
Business Analyst
Deloitte USI
4 2021 - 7 2023
- Collaborated with stakeholders to define features, integrations and partnerships.
- Worked closely and coordinated with teams of 7-15 members to deliver functionalities and feature enhancements in an agile setup across domains such as Sales, Communications Cloud Health Care, CLM, L2C, FSI/FSC and TMT.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines
- Carried out GAP analysis, Current State/System analysis, Process/System Modelling, Final State/System analysis, ACRI, Business Framework analysis, Change Management, etc to help gain a wider knowledge in solving complex business problems.
- Managed project requirements, user stories and backlog documentation to facilitate sprint planning and development.
- Designed and administered user acceptance testing to achieve smooth transitions of solutions before deployment to Prod.
Software Engineer
EIS Technologies Pvt Ltd
05.2019 - 10.2020
- Performed Salesforce administrator activities like user management, configuration, customization, report and dashboard development, data management, case (ticket) management and support for AppExchange applications
- Maintained security such as user accounts, sharing rules, user profiles and roles and field level security
- QA Testing of user stories
Customer Service Officer (IT And Operations)
Interglobe Aviation Pvt Ltd
11.2018 - 03.2019
- Partnered closely with the software development team on defining the best practices and processes, while providing feedback on software usage by customers
- Triaged cases, assigning to the appropriate teams while owning escalations, bugs and feature requests, including prioritization of open issues with key stakeholders.
Application Development Associate
Accenture India Pvt Ltd
4 2018 - 8 2018
- Wrote test cases and performed manual testing for different features developed by the team
- Practiced various testing techniques to cover all possible corner cases for testing, verification and validation
- Proven experience in analyzing and testing business rules and rule engines
- Appreciated for having excellent writing, verbal and client facing skills.
Education
B.Tech - Electrical Engineering
Kalinga Institute Of Industrial Technology (KIIT)
Bhubaneswar, IndiaSkills
Certified Advanced Business Analyst
Certified Salesforce Business Analyst and Administrator
Certified Salesforce Platform Developer
Certified Six Sigma Green Belt
Stakeholder Management, Project Planning and Management
Functional Requirement Specifications, Data Analysis and Strategic Planning
Revenue Development, Business Planning and Forecasting
Advanced Project Management using JIRA, Confluence, Microsoft Excel and Microsoft Powerpoint
Agile Methodology
Certification
Certified Salesforce Business Analyst
Timeline
Lead Business Analyst/Techno-Functional Consultant
Incedo Inc
09.2023 - Current
Software Engineer
EIS Technologies Pvt Ltd
05.2019 - 10.2020
Customer Service Officer (IT And Operations)
Interglobe Aviation Pvt Ltd
11.2018 - 03.2019
Business Analyst
Deloitte USI
4 2021 - 7 2023
Application Development Associate
Accenture India Pvt Ltd
4 2018 - 8 2018
B.Tech - Electrical Engineering
Kalinga Institute Of Industrial Technology (KIIT)
Languages
Odia
English
Hindi
Spanish