Dynamic operations leader with expertise in team management, logistics coordination, and staff training. Proven ability to enhance performance and streamline processes, ensuring operational efficiency and safety compliance.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Lead Associate
Shadowfax
11.2024 - 07.2026
Coordinated logistics for inbound and outbound shipments, optimizing delivery schedules.
Streamlined hub operations by implementing efficient processes and procedures.
Managed day-to-day operations, ensuring efficiency and adherence to safety protocols.
Trained new staff on operational processes and safety practices to enhance team performance.
Monitored performance metrics, providing insights for continuous improvement initiatives.
Team Leader
Shadowfax
09.2023 - 10.2024
Led team operations to improve service delivery and enhance customer satisfaction.
Motivated team members to surpass their targets, recognizing and rewarding their achievements.
Assisted in recruitment to build a team of top performers.
Assisted in recruitment to build team of top performers.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Coordinated logistics to optimize resource allocation and ensure timely deliveries.
Education
Bachelor of Arts - Psychology
Langat Singh College
04-2024
High School Diploma -
B.C.B.D Intermediate College
04-2019
Skills
Teamwork
Teamwork
Multitasking
Problem-solving
Team leadership
Staff training
Employee supervision
Logistics coordination
Operations management
Languages
English
Hindi
Skills
People Management,People Management,People Management,People Management,Professional Skills,Professional Skills,Professional Skills,Professional Skills