Adarsh Ramesh
Melbourne
Summary
Results-driven Digital Analyst with expertise in leveraging data analytics to uncover actionable insights and enhance customer experiences. Skilled in manipulating large datasets, integrating diverse data sources, and utilizing tools like Adobe Analytics and SQL to solve complex business problems. Adept at deriving insights into customer behavior across digital and offline channels, driving data-informed decision-making, and fostering business growth. Recognized for attention to detail, business acumen, and a collaborative mindset, with a proven ability to partner effectively with stakeholders and guide teams in building analytics capability. Passionate about using innovative analytical approaches to deliver value, streamline processes, and enable self-service reporting solutions. Committed to contributing to a culture of inclusion, continuous improvement, and shared success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SENIOR PRODUCT ENGINEER
IBS Software Private
02.2020 - 07.2023
- I've handled rules module for airline (both cabin crew and flight crew) operation
- Addition to this, I have worked in production support where my job mainly involved working with stakeholders, level 2 support and customers to handle blocker issues and to do an initial analysis and give a workaround.
- As a Production Support Analyst, I collaborated with stakeholders to provide Level 2 support, resolve critical blocker issues, and engage with customers for root cause analysis and effective workarounds. This role enhanced my problem-solving skills and ability to align solutions with business objectives in fast-paced environments.
- Designed and built scalable data models to consolidate and analyze large datasets from diverse sources, supporting data-driven decision-making across digital and non-digital channels.
- Partnered with stakeholders to translate business requirements into efficient data structures, ensuring alignment with organizational objectives.
- I have worked in product dashboard and created tools (like log analyzer) required for the production.
Full Stack Developer Intern
ABC Academy of Music
07.2024 - 11.2024
- Provided technical support to end-users, addressing their concerns promptly to maintain a positive customer experience.
- Conducted regular code reviews to maintain high-quality coding standards across the development team.
- Worked with senior developers and designers to implement a website from scratch using HTML, CSS, JavaScript, AWS, Springboot and REACT.
- Debugged complex issues and resolved software defects to improve overall system stability and reliability.
Web Developer Intern
IoT Alliance
07.2023 - 01.2024
- Developed user interfaces with modern JavaScript frameworks, HTML5, and CSS3.
- Wrote custom HTML and JavaScript for existing websites.
- Developed interactive prototypes using HTML, CSS, JavaScript, and jQuery for client presentations and feedback sessions.
- Attended development programs to gain competencies and boost skills set.
Education
Master of Science - Information Technology
RMIT University
Melbourne, VIC11.2024
Bachelor of Science - Information Technology
Goverment Model Engineering College
08.2020
Skills
- Leadership Quality
- Clear Communication
- Money Handling
- Call Center Operations
- Operational Efficiency and Safety
- Advanced expertise in Adobe Analytics and data visualization
- Proficiency in SQL, data mining, and modeling
- Strong communication, collaboration, and stakeholder management skills
- Critical thinking and decision-making in a fast-paced digital ecosystem
Certification
- Angular RSA Certification
- NSS Member - completed 240 hours of social services in national service scheme (NSS) during the period 2014 - 16
- IEEE Member (Member Number - 9550796) - 01/01/2019 To 31/12/2019
- IEEE computer society member (Member Number - 95507796) - 01/01/2019 To 31/12/2019
Languages
English
Hindi
Malayalam
Tamil
Telugu
Timeline
Full Stack Developer Intern
ABC Academy of Music
07.2024 - 11.2024
Web Developer Intern
IoT Alliance
07.2023 - 01.2024
SENIOR PRODUCT ENGINEER
IBS Software Private
02.2020 - 07.2023
Bachelor of Science - Information Technology
Goverment Model Engineering College
- Angular RSA Certification
- NSS Member - completed 240 hours of social services in national service scheme (NSS) during the period 2014 - 16
- IEEE Member (Member Number - 9550796) - 01/01/2019 To 31/12/2019
- IEEE computer society member (Member Number - 95507796) - 01/01/2019 To 31/12/2019
Master of Science - Information Technology
RMIT University
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