Dynamic leader with a proven track record at HSBC Bank, excelling in funding acquisition and sales strategy. Successfully secured significant capital for GOAT CINEMAS PVT LTD while optimizing processes and managing crises. Expert in team recruitment and competitive analysis, driving business growth and operational excellence.
Overview
9
9
years of professional experience
Work History
Founder & Ceo
GOAT CINEMAS PVT LTD
KOCHI
10.2024 - Current
Secured initial funding through pitching to angel investors and venture capitalists, raising significant capital.
Established policies and procedures for efficient workflow management.
Recruited, hired and trained staff members to ensure that operational goals were met.
Implemented process changes aimed at increasing efficiency while reducing costs.
Oversaw corrective action plans to remedy structural, organizational and departmental issues.
Actively participated in industry events, conferences, and networking opportunities to enhance brand visibility and business growth.
Conducted ongoing competitive analysis to inform strategic decisions and maintain competitive advantage.
Managed crises and unexpected challenges, ensuring minimal impact on business continuity.
Associate Vice President
HSBC Bank
04.2023 - 08.2024
Responsible for business target achievement of branch by driving sales of life insurance products, mortgage, casa, and multiple investment options like Mutual Funds, PMS, AIFs to customers of the bank;
Drive activation on all products through regular engagement with Sales Manager of the Bank
Building team capability through regular training interventions
To organize sales campaign, product launches and conduct training at partner branches
Ensuring adherence to end to end business process within the specified timelines
Adhering to regulatory requirements & monitoring quality of business
Ensuring timely resolution of queries and complaints, and controlling the instances of adverse customer experience
Area Business Head
India First Life Insurance Company Ltd
12.2020 - 04.2022
Leading a team of 8 Business Development Manager's to deliver business from the Zone which consists of 4 regions split across Kerala and also 2 additional regions of Tamil Nadu
Reducing the number of queries from the Zonal Desk of Bank Of Baroda successfully by identifying deviation for enhancing current processes
Issuing GROUP CREDIT LIFE Policy for pan India based Bank Of Baroda advance holding customers
Ensure Regional Head's, Deputy Regional Head's, SMS Head's and Bank Manager's are in liaison with the percentage of protection with Group Credit Life against their holding advances
Connect with Zonal desk on the ground reality of the penetration performance against their segregated advances bucket
Ensure the Zone achieves the target and report to South India Head of the channel on the figures and performance on daily basis
Compliance & Quality Assurance
Ensuring compliance with IRDAI norms, in addition to drafting and providing timely data & reports to IRDAI and Head Office
Monitoring quality assurance of documentation for IRDAI compliance and also for smooth functioning of underwriting process
Overseeing Complete Proposal forms
Underwriting Claims, Insurance Verification, Claims settlement of the Zone
Scrutinizing and submitting monthly premium & claims data for the corporate business to Head Office
Defined TATs for the first time in the patch & formulated effective process flows
Conceptualized & effectively Optimized processes by replacing a basic QC checklist & presented the same to front line team
Implemented new policies and procedures for smooth functioning of the employees at their work centres
(SMALL MORTGAGE STORE)
Analysed queries and framed FAQs to reduce queries from 20/day to 3/day
Business Development Manager
Star Union Dai Ichi Life Insurance
06.2019 - 11.2020
Company Overview: A leading Life Insurance Company associated with its Bancassurance Partner's Union Bank Of India And Bank Of India
Ensure the Region achieves its Credit Life target
Liaoning with Union Loan Points (UBI) and Retail Asset Centre (BOI) to identify business opportunity
Extract data on loan applications from branches mapped to ULP’s and RAC’s
Relationship building with Marketing officer, Credit officer and Branch manager
Maintain a lead generation funnel and coordinate with Sales Supervisors
Weekly reports to Zonal Manager and Central team on – number of loan applications, loans sanctioned, disbursements, Credit life applications, penetration
Share report analysis with inputs on market opportunities, areas of concerns and provide solutions
Support the Zone with Channel Marketing initiatives
Identify and Support Business Alliances – regional and co-operative banks in the assigned geographies
A leading Life Insurance Company associated with its Bancassurance Partner's Union Bank Of India And Bank Of India
Senior Sales Officer
ESAF SMALL FINANCE BANK
11.2018 - 05.2019
Company Overview: With a network of 436 BRANCHES spanning ENTIRE India, ESAF effectively serves 500000 + customers in the financial services domain
Training & Quality Assurance
Finalized 3 queues & resolved Life Insurance Policy queries
Instructed 10+ new recruits & rendered assistance to the team by acting as a Team Lead in absence of Branch Manager
Organised product knowledge tests 3+ times a month to maintain and enhance productivity of trainees
With a network of 436 BRANCHES spanning ENTIRE India, ESAF effectively serves 500000 + customers in the financial services domain
Opened 25 CASA accounts in the first day of joining
Consistent month on month performer for CASA business for the branch for 5 months
Senior Relationship Manager
IDBI FEDERAL Life Insurance Company
06.2017 - 09.2018
Company Overview: One of the strongest insurance company in India spread its bancassurance network with IDBI and Federal Bank of India
Solicits new business, cross-sells and up-sells identified products to bank customers
Establishes, maintains and grows relationships with bank partner
Establishes, maintains and grows relationships with prospective and existing clientele
Performs customer service and business conservation activities
Handles activity reporting, planning and administration
Conducts market analysis activities, which include activities such as branch/client profiling and survey on competitor products
Attends weekly meeting with Business Managers and Regional Manager and branch monthly meetings for production updates and marketing campaigns
One of the strongest insurance company in India spread its bancassurance network with IDBI and Federal Bank of India
Associate Agency Development Manager
Max Life Insurance
05.2016 - 05.2017
Company Overview: MAX LIFE INSURANCE is one of the pioneers in the Indian Insurance Industry
BUILD A TEAM OF AGENTS AND DRIVE THE BUSINESS THROUGH THEIR POTENTIAL MARKETS
Finalized 190 queues & resolved 140 Life Insurance Policy queries
Hired Agents showing them the potentiality of their markets and growth which is waiting for them professionally and in personal life working in agency channel
MAX LIFE INSURANCE is one of the pioneers in the Indian Insurance Industry
Hired 25 quality agents in a span of 6 months
Developed 7 agents to Top 15 Agent level slab in 6 months