ADARSH SHARMA
Chandigarh
Summary
Leads dispatch and transport operations across multi-site networks, managing shipment planning, route allocation, fleet utilisation and vendor performance. Reviews MIS, reconciliation data and service metrics to strengthen TAT, SLA compliance and cost control. Implements SOPs, loss-prevention measures and corrective actions to improve dispatch accuracy and service quality.
Overview
11
11
years of professional experience
1
1
Language
Work History
Dispatch Manager
Shree Maruti Integrated Logistics
Chandigarh
12.2025 - 10.2026
- Managing end-to-end dispatch and transportation operations across a network of 18 hubs, including 16 last-mile hubs and 2 in-transit hubs.
- Leading daily shipment planning, sorting, scanning, dispatch execution and inter-hub transportation.
- Driving continuous improvement in dispatch accuracy, productivity, service quality and customer satisfaction.
- Monitored hub-wise operational performance, shipment movement, delivery TAT and SLA compliance to enhance service reliability.
- Managing fleet utilisation, route optimisation, vehicle placement and transportation vendor performance.
- Optimised costs through fuel management, vehicle utilisation, manpower productivity and operational efficiency to improve overall budget performance.
- Managed budgets and financial planning, achieving cost savings without compromising on quality.
- Implementing SOPs, process improvements, safety standards and loss-prevention measures.
- Led cross-functional teams in project implementation, delivering on time and within budget.
Assistant Manager of Operations
Zomato Hyperpure Pvt Ltd
Chandigarh
11.2024 - 12.2025
- Managing end-to-end outbound and dispatch operations in an FMCG warehouse, ensuring timely and accurate order fulfilment.
- Managing a team of dispatchers to optimise delivery routes, achieving a 15% reduction in delivery times.
- Planning daily dispatch schedules, vehicle requirements, route allocation and transportation activities.
- Monitoring picking, packing, staging, loading and shipment documentation.
- Coordinating with inventory, procurement, replenishment, transportation and distribution teams.
- Managing transporter relationships, vehicle utilisation, fleet productivity and logistics cost optimisation.
- Monitored warehouse KPIs, including dispatch TAT, OTIF, order accuracy, vehicle utilisation and cost per case, to evaluate operational performance.
- Ensuring FIFO/FEFO compliance, batch traceability and expiry management.
- Ensuring cold-chain compliance and temperature monitoring for perishable and temperature-sensitive products.
- Leading dispatch supervisors, warehouse associates, loaders and operational teams.
- Driving process improvements, minimising product damages, shipment discrepancies and operational losses.
- Prepared daily, weekly and monthly MIS reports, implementing corrective action plans to address operational targets and enhance performance.
- Prepared detailed reports on dispatch operations, presenting findings to senior management.
Branch Manager
DTDC Express Pvt Ltd
Chandigarh
06.2021 - 11.2024
- Managing end-to-end branch operations, including inbound, outbound, first-mile pickup and last-mile delivery activities.
- Managing branch budgets, operational expenditure, vendor billing and cost optimisation.
- Implementing strategies to enhance customer acquisition and retention for increased sales. through customer acquisition, existing customer retention and increased shipment volumes.
- Analysed financial reports to assess branch performance and pinpoint areas for improvement.
- Preparing daily, weekly and monthly MIS reports covering branch performance, revenue, service quality and cost management.
- Ensured timely shipment processing, sorting, scanning, bagging and dispatch, meeting operational TAT.
- Monitored daily vehicle placement, arrival, departure, and route planning, enhancing transportation vendor performance.
- Optimised processes to improve performance in e-commerce and logistics operations. across e-commerce, PTP, COD and reverse pickup shipments.
- Tracked shipment status to ensure timely updates for customers and stakeholders., POD compliance, pending consignments, RTO and customer escalations.
- Developed high-performing teams to consistently exceed goals, drive revenue and expand markets.
Senior Security Officer
HiveLoop E-Commerce Private Limited
Chandigarh
12.2019 - 06.2022
- Reviewed CCTV footage and security logs to spot unusual activity and escalate concerns promptly.
- Escalated suspicious behaviour to supervisors and law enforcement contacts per site procedure.
- Controlled site entry points by verifying visitor and staff credentials before access was granted.
- Patrolled warehouse and loading areas, deterring theft and enhancing security visibility.
- Maintained detailed incident logs and shift handover notes for consistent communication across security teams.
- Supported internal control procedures by following site security protocols and reporting exceptions.
- Monitored delivery movements, ensuring accuracy against transport records to confirm authorised vehicle activity. against transport records to help confirm authorised vehicle activity.
Security Officer
Delhivery Pvt Ltd
Chandigarh
06.2016 - 12.2019
- Develop loss prevention practices, train security personnel, and reinforce compliance across daily operations.
- Coordinate fire drills, liaise with police and emergency services, and conduct investigations into theft or misconduct.
- Review 27 CCTV cases weekly to support investigations, verify discrepancies, and strengthen evidence collection.
- Document incident findings, compile investigation reports, and implement corrective actions for major site issues.
- Audit inventory controls, monitor material movement, and regulate RGP/NRGP processes to reduce handling errors.
Security Supervisor
Daewon Auto Part Pvt. Ltd
Chennai
12.2015 - 03.2018
- Developed and implemented security protocols for all assigned facilities and information systems to ensure comprehensive protection.
- Provides specialized security for and monitors access to limited and restricted access areas such as inventory areas, network equipment areas, and employee files and confidential records.
- Takes proactive steps to provide a safe and secure working environment to staff and visitors.
- Conducted regular walk-throughs and security inspections to identify vulnerabilities and enhance safety in assigned facilities.
- Where government projects are involved, serves as a liaison to government agencies concerning project security; assists with security clearance processing for employees working on government classified programs.
- Executed diverse security tasks assigned by management, contributing to overall operational effectiveness.
Education
Master of Arts - Applied Economics
Indira Gandhi National Open University
New Delhi03-2024
Bachelor of Arts - Economics
Indira Gandhi National Open University
New Delhi06-2021
Diploma - Automobile Engineering: Diploma in Automobile Engineering
Green Hills Polytechnic College
GandhiGarm Solan, Himachal Pradesh06-2014
Skills
- Dispatch management
- Route optimization
- Fleet utilization
- Warehouse operations
- Supply chain coordination
- Vendor management
- Operational performance
- Cost optimisation
- Cross-functional coordination
- Stakeholder communication
- Customer relationship building
- Leadership development
Websites, Portfolios, Profiles
https://linkedin.com/in/adarsh-sharma-87881317
Languages
English & Hindi
Family Details
- Father:- Shri Kalyan Chand Sharma
- Mother:- Smt Sneha Lata Sharma
Interests
- Learning new technologies and operational management practices
- Travelling and exploring new places
- Team building and networking
- Playing outdoor sports and fitness activities
- Learning about supply chain and logistics management
Remarks
Place :- Chandigarh
Timeline
Dispatch Manager
Shree Maruti Integrated Logistics
12.2025 - 10.2026
Assistant Manager of Operations
Zomato Hyperpure Pvt Ltd
11.2024 - 12.2025
Branch Manager
DTDC Express Pvt Ltd
06.2021 - 11.2024
Senior Security Officer
HiveLoop E-Commerce Private Limited
12.2019 - 06.2022
Security Officer
Delhivery Pvt Ltd
06.2016 - 12.2019
Security Supervisor
Daewon Auto Part Pvt. Ltd
12.2015 - 03.2018
Master of Arts - Applied Economics
Indira Gandhi National Open University
Bachelor of Arts - Economics
Indira Gandhi National Open University
Diploma - Automobile Engineering: Diploma in Automobile Engineering
Green Hills Polytechnic College