Adarsh Singh
Linux Administrator
Noida
Summary
Linux System Administrator with 1 year of experience in designing and implementing a Sever infrastructure and data-center operations across Linux and VMware platforms. A passionate technologist with a strong desire for personal growth. Skilled problem identifier, troubleshooter comfortable managing systems, projects and teams in range of IT environments.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
Linux Administrator
KV IT - Solutions Pvt Ltd.
New Delhi
12.2020 - Current
- Performed day to day administrative tasks such as creating user and group accounts, directory services, file systems shares, and permissions.
- Installed and configured various services like DNS, DHCP, NFS, Apache Web Server, Samba and SSH.
- Managed and installed patches and software packages using YUM and RPM and creating YUM repository files for offline servers.
- Worked with system, network, security and storage teams to prepare and configure new servers for the environment.
- Managed and resolved incident tickets opened by clients as well as those logged by event monitoring system.
- Writing scripts for cronjob entries, which included maintaining various log files.
- Provided assistance and documentation which allowed the 24/7 operations department to troubleshoot and correct problems without needing to page other employees.
- Interacted directly with users to diagnose and correct major system issues and address concerns.
Customer Service Representative
HCL TECHNOLOGIES
Noida
12.2019 - 12.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait time.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Education
Bachelors of Technology - Information Technology
BBD National Institute of Technology & Management
Lucknow 07.2015 - 06.2019
12th (Intermediate) - PCM
Modern School
Noida 07.2014 - 05.2015
10th (High School) -
Modern School
Noida 07.2012 - 05.2013
Skills
RHEL 7/8
Bash
LVM, RAID, MYSQL, LAMP
ZIMBRA
SAMBA, DNS, DHCP, APACHE, NFS, Web Server
IP TABLES, FIREWALLD, TCP/IP, UDP, SMTP
VMware, Oracle
Technical Analysis
System monitoring
Excellent Communication Skills
Optimistic
Team Work
Leadership
Certification
JAVA (Internshala)
Timeline
Linux Administrator
KV IT - Solutions Pvt Ltd.
12.2020 - Current
Customer Service Representative
HCL TECHNOLOGIES
12.2019 - 12.2020
Aptitude and Soft Skills(DreamUny Edu Pvt Ltd)
11-2018
Core PhP (Ducat India)
06-2018
JAVA (Internshala)
04-2016
Bachelors of Technology - Information Technology
BBD National Institute of Technology & Management
07.2015 - 06.2019
12th (Intermediate) - PCM
Modern School
07.2014 - 05.2015
10th (High School) -
Modern School
07.2012 - 05.2013