Adarsh Singh
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Executive
Air India Sats
06.2023 - 06.2024
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Assessed customer service trends and evaluated complaints to determine areas in need of enhancement.
Education
Bachelor Of Hotel Management -
School of hospitality management, Vatel
Gurgaon06.2023
Govt. Boys Sr Sec School No.-1, Tilak Nagar, New Delhi
01.2019
Rajhans Public School, Ramnagar
01.2017
Skills
- Good Listener
- Hardworking and dedicated
- Punctual
- Responsible
Languages
English
Hindi
Accomplishments
- Participated in one day “Beat The Heat” Mocktail Workshop held at Sushant University Gurugram.
Personal Information
- Father's Name: Mr. Hirdyanand Singh
- Mother's Name: Mrs. Ragini Devi
- Date of Birth: 01/01/2002
- Nationality: Indian
Alternatecontactnumber
7667257653
Address:
- Vill. + Post - Bhawal, Police Station- Ramnagar, Distt.-West Champaran, Bihar-
845106
Hobbies and Interests
- Playing Cricket
- Cooking
- Travelling
Training
- Four Points by Sheraton, New Delhi Airport Highway, 01/06/2020 to 20/01/2020, Front Office
- Ravinala attitude, turtle bay, balaclava, Mauritius, 11/04/2022 to 31/07/2022, F&B Service, Housekeeping, Food Production and Front Office
- Crowne Plaza Today Gurgaon, 16/08/2022 to 04/01/2023, Front Office, Housekeeping, Human Resource
Disclaimer
I hereby declare that the information stated above is true to best of my knowledge.
Adarsh Singh
Timeline
Customer Service Executive
Air India Sats
06.2023 - 06.2024
Bachelor Of Hotel Management -
School of hospitality management, Vatel
Govt. Boys Sr Sec School No.-1, Tilak Nagar, New Delhi
Rajhans Public School, Ramnagar
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