Dynamic Salesforce Associate Consultant at MTX Group with a proven track record in digital transformation and application development. Expert in Vlocity and Agile methodologies, I enhanced operational efficiency and data security through innovative solutions. Adept at collaborating with cross-functional teams, I translate complex requirements into actionable strategies, driving impactful results.
MO: Professional Licensing Implementation
Jan 2023 – May 2025
Modernized Missouri’s professional licensing system using Salesforce and Omnistudio (DataRaptor, OmniScript, FlexCards). Built scalable Lightning Web Components (LWC) to enhance UX and system performance. Automated workflows with Salesforce Flows, cutting application processing time. Resolved accessibility issues per WCAG standards. Designed dynamic email templates and optimized dashboards for real-time insights. Delivered hypercare support post-deployment, leading to improved satisfaction scores.
New Hemisphere CIS – Child Care Enhancement
May 2025 – Present
Enhancing Child Care functionality within the New Hemisphere Case Information System (CIS) using Salesforce and Omnistudio tools. Driving user experience improvements, integrating custom components, and streamlining workflows to support case management efficiency and compliance.