Summary
Overview
Work History
Education
Skills
Timeline
Generic
Adarsh V Y

Adarsh V Y

Kerala

Summary

Demonstrated knowledge of customer relations, employee training, and restaurant operations. Successful at handling simultaneous tasks in high-volume environments to satisfy customers and assist team members. Familiar with a wide range of beverage options and off-menu preparations.

Overview

1
1
year of professional experience

Work History

Barista Trainer

TATA Starbucks
Kochi
11.2023 - 12.2024

An accomplished barista and trainer with extensive experience delivering exceptional customer service and developing team members in a high-energy, fast-paced environment. Known for cultivating collaborative teams, driving operational excellence, and delivering training programs that enhance employee performance. Seeking to leverage leadership, communication, and organizational skills in a new, dynamic role.

Key Responsibilities:

  • Trained and mentored new baristas, delivering comprehensive onboarding sessions, and providing ongoing coaching to ensure team members met company standards.
  • Led by example in delivering exceptional customer service, handling complex orders, and resolving customer concerns with professionalism.
  • Demonstrated advanced product knowledge, sharing expertise with team members to improve product preparation and customer satisfaction.
  • Coordinated and facilitated in-store training sessions, fostering a culture of continuous learning and growth.
  • Prepared a diverse range of handcrafted beverages while maintaining speed and accuracy during high-volume periods.
  • Supported store operations by managing inventory, restocking supplies, and ensuring compliance with health and safety protocols.
  • Collaborated with store leadership to implement new initiatives, optimize workflows, and uphold Starbucks' mission and values.

Education

Bachelor of Arts - English Literature

Sree Gokulam College
Pazhuvil, Thrissur
06-2021

Skills

  • Leadership experience
  • Health codes compliance
  • Training background
  • Health codes understanding
  • Sales proficiency
  • Coffee expertise
  • Problem Solving
  • Barista mentoring
  • POS system operation
  • Complaint handling

Timeline

Barista Trainer

TATA Starbucks
11.2023 - 12.2024

Bachelor of Arts - English Literature

Sree Gokulam College
Adarsh V Y