Demonstrated knowledge of customer relations, employee training, and restaurant operations. Successful at handling simultaneous tasks in high-volume environments to satisfy customers and assist team members. Familiar with a wide range of beverage options and off-menu preparations.
An accomplished barista and trainer with extensive experience delivering exceptional customer service and developing team members in a high-energy, fast-paced environment. Known for cultivating collaborative teams, driving operational excellence, and delivering training programs that enhance employee performance. Seeking to leverage leadership, communication, and organizational skills in a new, dynamic role.
Key Responsibilities: