Adarsha

Experienced in day-to-day IT support with respect to managing endpoints: desktops, laptops.

Asset Management.

Experienced in ServiceNow ticketing tool.

Infrastructure readiness.

Audit-related work.

Basic support for the Windows server implementation.

VA assignment for the project.

Basic knowledge of Qualys.

Knowledge of WS1.

Backup configuration (using a script), maintenance, and monitoring; active directory of premises server and Azure (user creation, deletion); knowledge of hypervisor (VMware), DNS, DHCP, NAS.
Knowledge of Azure Virtual Machine, Blob Storage, Virtual Network Firewall, monitoring logs, configuration, maintenance, and antivirus.
Outlook configuration, CC camera, biometric, and EPBX maintenance.

System maintenance, system health monitoring, and data recovery, network administration, installation, and patching.

Managed Windows servers (2008-2019), knowledge of Domain Name System (DNS), DHCP, worked on routers, switches, and firewall, managed XenApp Citrix server, and antivirus.