To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
KYC Senior Case Manager
HSBC
05.2022 - Current
Manage the End to End Journey for ETB CMB Customers, from Initial review until Customer outreach as a single point of contact for the Customer and Business Partners via phone and e-mail.
Source the wide range of client documentation from internal and external data sources in order to extract the key information and validate clients identity and reputation in order that they meet KYC checks.
Manage all processing in relation to FDD, CDD and EDD of the ETB Customers.
Providing professional and high quality KYC analysis of existing HSBC customers, escalating risk concerns and actively contributing to the success of the team.
Manage communication between support functions, Compliance, Business Partners and technical Teams.
Ensuring that all cases are actioned within the stipulated SLA
Monitoring transactions which focus on identification of suspicious patterns of transactions which may result in the filing of Suspicious Activity Reports (SARs)
Responsible for identifying and researching the patterns, trends and anomalies in complex transactional and customer data to detect, prevent, mitigate and report suspicious activity related to Money Laundering, Structuring and Terrorist Financing
Investigating alerts with enhanced due diligence of the transactions alerted and performing adverse media searches
Reporting suspicious activities to onsite by a case and attach escalation alerts, updating the suspects' details with the suspicious transactions count, values by attaching the narrative.
Claims Examiner
Tata Consultancy Services
04.2018 - 08.2019
Analyze claims to determine extent of company's liability, make approval or denial decisions in accordance with policy provisions
Reviewing and Validating legal paperworks and documents for claims processing to eligible beneficiaries
Screening beneficiaries PEP and Sanctions; if any relevant hits recommending recommending the beneficiary for SIU Review
Ensuring transactions are handled within TAT adhering to SOP guidelines
Creating profiles in system and submitting various payment related system payouts reconciliation, Tax withholding, Beneficial ownership and status reports on daily/weekly/monthly basis.
Management Trainee
Tata Consultancy Services
05.2017 - 04.2018
Collaborate with the Client Management Due Diligence team, compliance team and various other internal terms or client directly as per requirement
Understanding the risk based approach to KYC including application of Enhanced Due Diligence to higher risk customers (e.g
PEPs &Adverse Media)
Managing the day to day operations with the specific focus on ensuring compliance with AML /KYC and FATCA requirements
To review and update Customer Due Diligence (KYC) record for corporate banking customers as per guidelines and process the same with proper document to the CBS to complete the required task.
Education
B.com (Accounting, Financial Management and Taxation) -
PoornaPrajna College, Udupi
Udupi, KA
04.2017
Skills
KYC Operations
Enhanced Due Diligence
Customer service
Communication skills
Documentation review
Transaction Review
Gpa
70.38
Awards
Tata Consultancy Services - Top Gun award for the Q4 FY 2018
Accenture - Star Of Business Award for the Q4 FY 2020
Accenture - Star Of Business Award for the H1 FY 2021