Experienced risk management professional with 16 years in global financial institutions. Known for developing effective risk frameworks and ensuring compliance. Delivered impactful board-level reporting and led cross-functional risk transformation initiatives. Strong ability to assess risks and improve operational resilience.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Non-Financial Risk Manager
Crisil Limited
Belfast
2024.06 - Current
Developed and maintained risk frameworks and policies for compliance and mitigation.
Guided business units through risk identification using best practices and communication.
Delivered risk assessments and scenario analyses to support client strategy decisions.
Monitored risk exposure indicators for clear reporting to senior management.
Collaborated with stakeholders to implement mitigation actions and strengthen operational resilience.
Partnered with business units to identify and prioritise key risks.
Formulated risk mitigation strategies and action plans with stakeholders.
Monitored and reported risk exposure indicators and risk appetite to leadership.
Facilitated transparent reporting for senior management and board decision-making.
Supported compliance with regulatory requirements and industry risk standards.
Promoted accountability in enterprise and operational risk management practices.
Created tailored sales pitches using client needs and business impact analysis.
Vice President (Control Manager)
JP Morgan Chase
Bengaluru
2023.03 - 2024.03
Led governance initiatives for international consumer banking operational risk events programme, enhancing oversight and compliance.
Acted as primary contact for ICB control governance, managing escalations.
Designed and operated controls through evaluation and change management to strengthen risk mitigation.
Conducted risk and control assessments, uncovering gaps and tracing root causes.
Developed risk and control self-assessments using walkthroughs and deep dives.
Analysed KRI and KPI to inform strategy decisions through targeted ad-hoc reporting.
Lead Control Management Officer
Wells Fargo
Bengaluru
2020.07 - 2023.03
Led risk and control assessments for wealth investment and management operations daily.
Identified high-risk exposure areas and collaborated with business groups to implement risk mitigation strategies.
Collaborated with business owners to design and enhance controls, supporting implementation, validation, and continuous evaluation for effectiveness.
Developed and implemented remedial action plans to address audit findings, ensuring timely resolution of issues and compliance.
Provided compliance advice to business unit management on policy and controls.
Contributed to enterprise policy development, engaged in Risk & Control management discussions, and provided input into key business initiatives.
Led WIM I&P Control Council to enhance accountability and control governance while supporting data loss prevention and privacy as interim Business Resiliency Coordinator.
Business Risk and Controls Senior Associate
Wells Fargo
Bengaluru
2016.06 - 2020.06
Monitored daily transaction review controls, ensuring adherence to business processes and regulatory standards.
Executed transaction review testing for third-party law firms, identifying valid exceptions to enhance compliance.
Investigated root causes of valid exceptions, recommending solutions to external firms for process improvement.
Validated transaction quality via second-level reviews and recovered documentation for accuracy.
Performed quality checks on internal quality audit team data through validations.
Analysed data from multiple sources to find discrepancies and support reporting.
Moved support queue to external global team with clear documentation.
Collaborated with LOB teams to escalate issues and improve communication with CORT.
Quality Assurance Analyst
Wells Fargo
Bengaluru
2012.10 - 2016.05
Develop quality assurance procedures using a tailored scoring rubric for lending.
Report quality scores transparently to support continuous improvement and accountability.
Developed individualised improvement plans and coached team members to maintain high-quality performance.
Conducted training sessions and updated training program to enhance onboarding and ongoing skill development.
Facilitated meetings to communicate policy updates and align teams with procedures.
Coordinated workflows to ensure timely task completion and support operational objectives.
Floor Lead
Altisource Solutions, Inc.
Bengaluru
2009.04 - 2012.10
Maintained quality checks and prioritised workflow, enhancing daily operational efficiency.
Delivered vendor and team training for onboarding and transitions across states.
Created training manuals, scripts, and guidelines for consistent team training.
Monitored and analysed property inspection and preservation performance data, producing reports that informed strategic decision-making.
Resolved escalated vendor, client, and broker code compliance issues, ensuring compliance and satisfaction among stakeholders.
Oversaw security procedures for stakeholders to protect sensitive information.
Education
Bachelor of Science -
St Joseph's College of Arts and Science (Autonomous)
Manager Financial Controls and Operational Risk – West Africa at Standard Chartered Bank Ghana LtdManager Financial Controls and Operational Risk – West Africa at Standard Chartered Bank Ghana Ltd