Adarsha Kumar Vasantha Shetty

As a consultant in a business consulting practice, I am responsible for the delivery of high-quality internal and risk-based audits to clients in the ITeS sector.

• Single-handedly executed Call center operations, Key account manager's productivity, Payroll, Tool usage, P2P, and Revenue areas of a large e-commerce company.
• Lead and executed a concurrent real estate review of a large captive unit where gaps in internal control and business processes were identified.
• Lead and executed a Travel and Expense audit of a large company having offices in Asia Pacific and Oceania region wherein significant process gaps were identified and a new process was installed.

As Consultant in Internal Audit and Risk Advisory practice for Protiviti India is responsible for delivery of Internal Audit and Business Risk to clients in India.

Involved in SOX process understanding and control testing for US based banking entities.

Involved in IFC (Internal Financial Controls) & ICOFR engagements as a team member. testing included process understanding, test of design of controls (TOD) and test of operating effectiveness (TOE) of controls.

Has in-depth experience of handling Healthcare, diagnostic and pharmaceutical industries across all value chain viz Revenue, procurement to pay, production and quality, receivable and payable management, Doctors payout etc.

• Scope of work of engagement was to review existing Store audit process and to come up with new digitalized audit checklist to streamline control environment at store level. Scope included following:
   Billing and Discounting Policy
   Inventory and customer return management
   Customer Loyalty Points
   Cash Management
   Statutory Compliance
   Management Reporting.
   Branding and Customer service

• Upon review of existing audit process noted that fraud risk prone areas such as Customer loyalty point, customer returns were not under concurrent audit process and later added to audit scope with management approval.
• Revised comprehensive store audit checklist was developed and approved by management.
• Built audit application with help of third-party technology service provider to help audit team to conduct monthly concurrent store audits which resulted in
1. Efficient conduct of audit by doing away with paper-based audit
2. Organized storage of audit data
3. Efficient management reporting
4. Better compliance to SOP's
5. Auto dissemination of control gaps to respective stakeholder.

• Assisted in planning annual internal audit plan of all units across India.
• Assisted in planning and performing audit procedures responsive to unique risk of process and report result of audit to management.
• Coordinated effort of internal audit staff and other personnel in performance of internal audit procedures in company
• Communicated results to manager of audited departments and performed follow on audits of units to review compliance to SOP's set by senior management.
• Assisted manager in performing management, financial and security audits in all locations of company to review and evaluate effectiveness and efficiency of operations, reliability of financial reporting compliance with applicable laws and regulations.
• Verification of Internal financial control and coordinating with external auditors to close control gaps.
• Assisted senior managers with preparation of audit deck report for quarterly audit committee meeting

During 3 years of internship participated and executed operations audit of various business organizations in field of hospitality banking, real estate and service industries assessing operations, process, financial, compliance and other associated risks.

Further involved in

* Identifying opportunities for improving business processes, based on audit outcomes, to minimize risks.

* Preparing and presenting quality reports of audit findings and recommendations to Manager.

* Coordinating with clients to identify areas of risk within clients businesses.

* Identifying operational risks and make recommendations to manage risks.

* Maintaining documentation for risk assessment and management processes according to guidelines set out by organization.

* Performing audit related investigation as directed by Manager.

* Evaluating and revise internal controls and operational and management policies/procedures.

* Ensuring past audit recommendations are implemented in current audit process.

* Ensuring compliance with government laws and company regulations.