Adarsh Anilkumar
Benguluru
Summary
Results-driven Business Analyst with a proven track record at Air India Limited, specializing in data product development and dynamic pricing models. Achieved a 40% improvement in reporting efficiency and enhanced customer journey analytics. Proficient in SQL and Python, with strong collaboration skills to drive impactful data-driven decisions.
Overview
3
3
Languages
6
6
years of professional experience
Work History
Business Analyst - Data Product
Air India Limited
Kochi
04.2025 - Current
- Led product design of fare filing application using ATPCO, reducing manual effort by 30-40% and improving pricing agility
- Collaborated with business and tech teams to deliver scalable, insight-driven product features, enhancing user experience
- Designed schedule optimization tools in accordance with industry standard applications like sabre and amadeus, enabling 3-5% improvement in network efficiency and aircraft utilization
- Optimized SAP and detailed accounting data for route optimization in collaboration with finance team
Business Analyst
Air India Limited
Kochi
12.2024 - 04.2025
- Analyzed downgraded passengers and denied boarding cases, reducing compensation costs by 10-15%
- Built Pricing Silver Layer, improving reporting efficiency by 40% and enabling faster revenue decisions
- Developed Revenue-to-ODS validation framework, improving data accuracy beyond 95%
- Optimized communication strategy, lowering SMS costs by 20-25%
- Led customer engagement analytics, enabling proactive service recovery and enhancing NPS trends
- Established data governance frameworks, enhancing transparency and reproducibility
Management Trainee (Data Team)
Air India Limited
Kochi
05.2024 - 12.2024
- Delivered analytics solutions to enhance operations, revenue, and CX outcomes
- Supported data-driven decisions through collaboration with cross-functional teams
Analytics Trainee
Godrej Capital
Mumbai
04.2023 - 08.2023
- Developed credit risk scorecards, increasing model accuracy by 5-8% AUC
- Performed feature engineering and model optimization for business impact
- Streamlined verification process, decreasing manual effort by ~20% through investigation waiver models
- Accelerated turnaround time by 15-20%, significantly enhancing customer experience
Sales Manager
WhiteHat Jr
Mumbai
09.2020 - 02.2021
- Increased revenue per sale by 10-15% through data-driven insights
- Optimized lead quality to improve conversion rates
- Developed KPI tracking frameworks to enhance performance monitoring
Education
MBA - Big Data Analytics
Goa Institute of Management (GIM)
Goa05-2024
Bachelor of Science - Mechanical Engineering
SVNIT-NIT Surat
Surat, Gujarat09-2020
GED -
GEMS Education
Sharjah04-2016
Skills
- Data product development
- Data-driven pricing
- Dynamic pricing models
- Customer journey analytics
- Predictive analytics
- SQL and Python
- Excel and Power BI
- Tableau and Databricks
- Spark and analytics
- Requirements gathering
- Data governance
Languages
English
Native
Native
Hindi
Advanced (C1)
C1
Malayalam
Proficient (C2)
C2
Timeline
Business Analyst - Data Product
Air India Limited
04.2025 - Current
Business Analyst
Air India Limited
12.2024 - 04.2025
Management Trainee (Data Team)
Air India Limited
05.2024 - 12.2024
Analytics Trainee
Godrej Capital
04.2023 - 08.2023
Sales Manager
WhiteHat Jr
09.2020 - 02.2021
MBA - Big Data Analytics
Goa Institute of Management (GIM)
Bachelor of Science - Mechanical Engineering
SVNIT-NIT Surat
GED -
GEMS Education