Suneel Kumar
Unnao
Summary
Customer-focused Waiter and Restaurant Crew Member with 5+ years of experience in food service, guest relations, POS operations, and restaurant operations. Proven ability to serve high volumes of customers while maintaining excellent service standards, food safety compliance, and customer satisfaction. Seeking an international hospitality position in Australia, Europe, New Zealand, or the Gulf region.
Overview
7
7
years of professional experience
Work History
Crew Member cum Waiter
Domino's Pizza
Unnao, Uttar Pradesh
08.2019 - Current
- Deliver professional food and beverage service in a fast-paced restaurant environment.
- Serve customers, take orders accurately, and ensure timely order delivery.
- Process cash, card, and digital payments efficiently using modern POS systems.
- Maintain high standards of guest satisfaction through highly attentive service and support.
- Coordinate directly with kitchen staff to minimize service delays and improve overall operational efficiency.
- Handle customer complaints and resolve issues professionally to ensure positive experiences and repeat business.
- Maintain strict cleanliness and sanitation in dining and food preparation areas.
- Follow all food safety, hygiene, and workplace health regulations consistently.
- Assist with inventory monitoring, stock rotation, and product organization.
- Support team members during peak periods to ensure smooth and uninterrupted restaurant operations.
- Prepare beverages and assist with basic food preparation when required.
Education
Bachelor of Science - Chemistry and Biology/Zoology
Chhatrapati Shahu Ji Maharaj University
Kanpur, IndiaIntermediate - Senior Secondary Education
IndiaMatriculation - Secondary School Education
IndiaSkills
- Table Service
- Order Taking
- Menu Knowledge
- Upselling
- Guest Relations
- Complaint Resolution
- Communication Skills
- POS Systems
- Cash Handling
- Inventory Support
Core Competencies
Table Service, Order Taking, Menu Knowledge, Upselling, Guest Relations, Complaint Resolution, Communication Skills, POS Systems, Cash Handling, Inventory Support, Time Management, Team Collaboration, Food Safety, HACCP Awareness, Sanitation Standards
Timeline
Crew Member cum Waiter
Domino's Pizza
08.2019 - Current
Matriculation - Secondary School Education
Intermediate - Senior Secondary Education
Bachelor of Science - Chemistry and Biology/Zoology
Chhatrapati Shahu Ji Maharaj University