ADDANKI DINESH
Hyderabad
Summary
Excellent career history with 5.5 years of experience in warehouse, logistics, supply chain, and business fulfillment after completing my MBA. An everyday learner seeking managerial-level assignments in a competitive environment, where I can be an outperforming asset to the organization, with a vision to lead.
Overview
5
5
years of professional experience
Work History
Shift Manager
Zomato Hyperpure Pvt Ltd
02.2025 - Current
- Working as a Shift/Operations Manager at Zomato Hyperpure, overseeing end-to-end warehouse operations, ensuring smooth execution of inbound and outbound processes, cold chain (PDF), F&V, ambient zones, and last-mile (LM) operations.
- Managed shift planning, manpower allocation, and performance monitoring for a 100+ member warehouse team (executives, loaders, pickers, and dispatchers), while controlling costs, reducing absenteeism and attrition, and supporting diversity hiring.
- Oversee inventory audits, cycle counts, and stock reconciliation to ensure accurate inventory control.
- Monitor and review key operational metrics daily, including fill rate, On-Time Delivery (OTD), Orders With Issues (OWI), OTIF (On-Time In-Full), and wastage.
- Coordinated with last-mile and vendor teams to ensure timely vehicle placement and order delivery.
- Exercise control over pilferage, shrinkage, wastage, and damages to minimize loss.
- Partnering with other teams (e.g., CD team, sales team) to resolve issues, ensure smooth operations, and facilitate new order fulfillment.
- In conclusion, responsible for monitoring overall warehouse operations and inventory to ensure seamless order fulfillment without issues.
Operations Associate
Reliance - Jiomart
11.2022 - 02.2025
- Working as an Operations Associate at Jiomart Marketplace, overseeing operations and managing the performance of the Pan-India network of all third-party logistics partners.
- Was part of the initial core team, played a key role in setting up the logistics arm of the marketplace business, scaling operations from 6.5K to 60K daily orders within 12 months.
- Responsible for on-boarding of new logistics partners and volume allocation strategy based on internal & external inputs.(like rate card negotiation, SLA, liability and Metrics).
- Initiated the reconciliation process for lost, damaged, and TAT-breached shipments and developed an SOP for recoveries through CN/COF shared with the finance department to ensure the smooth operation of business and on-time reimbursement for sellers and customers.
- RVP Process Alignment: Streamlined the process of RVPs and Designed SOP To minimize revenue leakage and reduced TP 95 for the RVPs by X days and SOP for QC Bases RVP pickup for HVI Shipments.
Supply chain Associate
Dunzo Digital Pvt Ltd
04.2022 - 09.2022
- Worked as an Associate in Supply Chain Operations of City Logistics. The role is to ensure highest level of operational excellence is always achieved and ensure that every customer experience high quality delivery service through planning, organizing, controlling, coordinating, and coaching the partners.
- Responsible for onboarding process and providing all tools access to the partners and training for delivery partners.
- Resolving existing partner Issues (like delayed payment, Boot, Insurance and On & Post Task, ETC...)
- Manage and maintain the swag inventory and distribution to the partners.
- Creating and mapping incentive like rain surge, Weekend incentive, festival surge, ETC and Maintaining Stock out and CPT.
- In Conclusion, we as a team are responsible to maintain the supply and demand equilibrium across the city...
Problem Solving Associate
Delhivery Private Limited
09.2020 - 04.2022
- Worked as an Associate in the Problem Solving Team at Hub Operations.Handling and resolving gateways to ensure the smooth flow of operations by implementing process improvement methods.
- Analyzing various forms of data and prioritizing connections for aging and PDD shipments to minimizing breaches and controlling aging at hub level.
- Managing inbound and outbound issues, including short-received and short-sent cases.
- Handling Hub problematic issues such as damages, E-way bills, Fin-lock issues, and Audit Miss issues.
- Analyzing Hub operational Issues and providing training on the SOP's to be followed in ground operations team.
- Handling various client types, including B2B, B2C, C2C, HOUSEHOLD ITEMS(B2BR), and FTL, along with addressing customer escalations.
- In conclusion, our team is collectively responsible for reducing customer escalations by maintaining a continuous flow of shipments within the network.
Education
MBA - Operations
Periyar University
Salem10.2023
B-Tech - Mechanical Engineering
Lovely Professional University
Phagwara, Punjab11.2020
Skills
- Financial records oversight
- Onboarding process
- Process improvement
- Cost reduction
- Problem-solving
- Inventory control
- Excellent communication
- Continuous improvement
- Vendor management
- Quick learner
- Customer focused
- Data analysis
- Time management
Languages
- Hindi
- English
- Telugu
Timeline
Shift Manager
Zomato Hyperpure Pvt Ltd
02.2025 - Current
Operations Associate
Reliance - Jiomart
11.2022 - 02.2025
Supply chain Associate
Dunzo Digital Pvt Ltd
04.2022 - 09.2022
Problem Solving Associate
Delhivery Private Limited
09.2020 - 04.2022
MBA - Operations
Periyar University
B-Tech - Mechanical Engineering
Lovely Professional University