Addison Martin
Indianapolis
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Wahlburgers
08.2021 - 06.2022
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest experience.
- Collaborated with kitchen and waitstaff to enhance service efficiency.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Sales Associate
World Market
08.2023 - 12.2024
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Carter's
06.2025 - 10.2025
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Collaborated with team members to achieve monthly sales targets.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Education
High School Diploma -
Carmel High School
Carmel, IN05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Exceptional customer service
- Money handling
Timeline
Sales Associate
Carter's
06.2025 - 10.2025
Sales Associate
World Market
08.2023 - 12.2024
Restaurant Hostess
Wahlburgers
08.2021 - 06.2022
High School Diploma -
Carmel High School