Summary
Overview
Work History
Education
Skills
Positions Of Responsibility
Extracurricular Activities
Personal Information
Timeline
Generic
ADEEBA HASAN

ADEEBA HASAN

New Delhi

Summary

Results-oriented Operations Associate with extensive experience in logistics management, and a proven track record of optimizing processes. Recognized for exceptional time management and task prioritization, contributing to enhanced operational efficiency. Proficient in financial reporting and written communication, fostering customer satisfaction while adhering to industry standards. Seeking to leverage skills in a dynamic role that demands versatility, and proactive oversight.

I am eager to contribute my expertise to your team, driving efficient operations and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Junior Process Executive

Flipkart
Gurugram
08.2022 - 04.2023
  • Implemented innovative methods for streamlining the customer service process.
  • Provided accurate information about products and services to customers.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Operations Associate

FERNS AND PETALS
New Delhi
10.2023 - 10.2024
  • Enhanced order processing efficiency by working closely with franchise partners.
  • Facilitated efficient order processing to guarantee customer satisfaction.
  • Coordinated with cross-functional groups to uphold precise order processing.
  • Displayed strong written communication proficiency by guaranteeing clear and professional interactions with partners via chat.
  • Engaged in regular training to ensure alignment with industry standards.

Education

Investment Banking And Financial Analyst -

Boston Institute of Analytics
Delhi
02-2024

BBA - Business Administration And Management

Jamia Hamdard
Delhi
08-2023

XII Standard - CBSE

St. Mary's Public School
Delhi
03-2020

X Standard - CBSE

St. Mary's Public School
Delhi
03-2018

Skills

  • Financial reporting
  • Inventory management
  • Cross-functional collaboration
  • Market research
  • Sales development
  • Customer relationship management
  • P&L management
  • Business development

Positions Of Responsibility

Placement Coordinator
Coordinated with placement teams to support successful recruitment drives, playing a key role in connecting students with potential employers and advancing the placement process.

Volunteer (Eco Club)
Led the "My 10 kg Plastic" initiative, educating individuals about the harmful effects of plastic waste and promoting sustainable alternatives. Actively engaged with students and staff to raise awareness and reduce plastic consumption.

Extracurricular Activities

Managed a team of 20+ students to conduct a survey on common ailments in Okhla, New Delhi, collecting data from 400+ locals to assess healthcare needs. Trained team members in survey techniques and data collection. Distributed 500+ food kits to underprivileged individuals through Campaign Luqma.

Collaborated with NGOs like CII Foundation on a community cleanup and tree planting initiative, planting 100+ trees. Volunteered with AMP in the Mega Job Drive, assisting in organizing employment opportunities for job seekers.

Personal Information

  • Age: 22
  • Gender: Female
  • Language: English Hindi Urdu Japanese

Timeline

Operations Associate

FERNS AND PETALS
10.2023 - 10.2024

Junior Process Executive

Flipkart
08.2022 - 04.2023

Investment Banking And Financial Analyst -

Boston Institute of Analytics

BBA - Business Administration And Management

Jamia Hamdard

XII Standard - CBSE

St. Mary's Public School

X Standard - CBSE

St. Mary's Public School
ADEEBA HASAN