Adefolaju Ogunlade

• Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
• Performed troubleshooting to correct computer hardware and software malfunctions.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Executed technology implementation projects with minimal downtimes and business disruptions.

Configure drive test date collection equipment (XCAL) according to engineer parameters

Perform Data collection on LTE, VOLTE, 5G network (set-up with vehicle parked)

Perform calibration, verification and live drive testing of E-911 service

Plot sites and drive test routes utilizing Street and Trips for navigation

Execute cluster drives and re-drives tests, stationary tests and speed tests

Successfully executed Acceptance Test Performance (ATP) drive test, monitored handovers, and Speed test for base stations and customer locations and documented test results

Verify the diversity and coverage for new sites on air

Check for poor coverage and cell interference

Perform maintenance and troubleshooting for XCAL, scanner(s), devices, and document test results

All tests performed in line with safety requirements and outlined procedures for all set-up to be completed in a parked state in a safe location

• Led product testing, failure investigations and corrective action planning.

• Enhanced test scoring accuracy by implementing standardized evaluation processes and guidelines.
• Streamlined the test scoring process for increased efficiency through the use of digital tools and software.
• Collaborated with fellow Test Scorers to ensure consistency in grading methods, resulting in a more accurate assessment of student performance.
• Provided valuable feedback on exam content and design, contributing to improvements in future testing materials.

• Used ticketing systems to manage and process support actions and requests.
• Created help desk tickets, troubleshot and resolved desktop issues.
• Provided Tier 1 IT support to non-technical internal users through desk side support services.
• Determined hardware and network system issues using proactive troubleshooting techniques.
• Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
• Responded to faults in networks to rapidly restore connectivity and prevent unnecessary downtimes.
• Updated software to safeguard against security flaws.
• Monitored systems in operation and quickly troubleshot errors.
• Documented support interactions for future reference.

• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
• Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
• Communicated with floor managers to determine merchandise placement.

• Used hand-held scanners and physical logs to accurately track item movements.
• Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
• Performed cycle counts and inventory control to accurately track product levels.
• Transported inventory items to appropriate locations.
• Kept storage areas organized, clean, and secure to fully protect company assets.

• Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
• Investigated hardware product issues involving materials and software and devised solutions.
• Maintained detailed documentation through all phases of development, testing and analysis to enhance organizational productivity.
• Monitored system performance to identify potential issues.
• Configured and tested new software and hardware.
• Tested new software and hardware prior to deployment.
• Worked effectively in fast-paced environments.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Worked flexible hours across night, weekend and holiday shifts.

• Made sure that products were produced on time and are of good quality.
• Assembled products to meet production requirements and daily established quotas.
• Utilized hand tools and machinery to safely complete assembly processes.
• Collaborated with team members to meet production deadlines.