Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Passion
Timeline
Generic
Adepu Srikanth

Adepu Srikanth

Hyderabad

Summary

Dynamic Restaurant Manager with a proven track record at SMASCO, excelling in staff training and inventory management. Adept at implementing cost control measures that enhanced profitability by 15%. Recognized for exceptional team leadership and problem-solving skills, fostering a customer-oriented environment that drives service excellence and operational efficiency.

Flexible and organized professional with several years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Restaurant Manager

SMASCO
Riyadh
11.2019 - 02.2025
  • Managed day-to-day restaurant operations and ensured smooth service delivery.
  • Supervised and trained staff to maintain high service standards.
  • Developed and implemented staff schedules for optimal coverage.
  • Managed inventory to ensure optimal stock levels and minimize waste.
  • Collaborated with vendors to negotiate pricing and quality of supplies.
  • Conducted regular performance evaluations to support staff development.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Optimized profits by controlling food, beverage and labor costs.
  • Analyzed financial statements to identify areas of improvement or cost savings opportunities.
  • Promoted safe working conditions by monitoring safety procedures and equipment.

Restaurant Unit Manager

Synchrony Services Pvt Ltd
Hyderabad
11.2016 - 04.2019
  • Managed daily operations and ensured adherence to company policies and procedures.
  • Led team meetings to discuss objectives and address employee concerns.
  • Developed training programs to enhance staff skills and knowledge.
  • Implemented quality control measures to maintain service standards.
  • Collaborated with departmental leaders to align goals and strategies.
  • Monitored performance metrics to identify areas for improvement and efficiency.
  • Developed effective strategies to improve employee morale, motivation, and engagement.
  • Ensured that the unit was compliant with safety standards and protocols set by the organization.
  • Managed team of 25 employees and ensured their productivity.
  • Evaluated existing procedures for potential improvements in efficiency or cost savings measures.
  • Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
  • Assisted with budgeting process by monitoring expenses related to personnel costs, materials and supplies.
  • Maintained accurate records of employee attendance and leave requests.
  • Collaborated with other departments to ensure seamless integration of services provided by the unit.
  • Completed preventive maintenance, troubleshot malfunctions and coordinated repairs for medical and administrative equipment.
  • Identified and oriented new staff members before deployment to assigned stations.
  • Utilized technology to streamline operations and improve service delivery.
  • Oversaw daily operations of unit, ensuring efficiency and compliance with company policies.
  • Developed and executed marketing strategies to increase unit visibility and revenue.
  • Analyzed unit performance metrics, identifying trends and areas for improvement.

Hotel Operations Manager

Gurunar Nigeria limited
Lagos
03.2013 - 06.2015
  • Managed daily hotel operations to ensure guest satisfaction and service excellence.
  • Oversaw staff training programs to enhance team performance and service delivery.
  • Coordinated maintenance schedules to maintain facility standards and operational efficiency.
  • Implemented inventory control systems for effective resource management and cost reduction.
  • Developed staff schedules to optimize labor resources and meet operational needs.
  • Monitored compliance with health and safety regulations throughout the hotel premises.
  • Facilitated regular team meetings to address concerns and improve communication among staff.
  • Streamlined guest check-in processes for improved efficiency and enhanced customer experience.
  • Developed and implemented operational policies and procedures to improve efficiency.
  • Ensured compliance with all safety regulations and procedures.
  • Monitored customer service levels to ensure consistency in quality standards.
  • Reviewed contracts with vendors to ensure best pricing for products or services.
  • Analyzed financial data to identify areas for cost savings and improved profitability.
  • Responded quickly to any emergency situations that arose during shift hours.
  • Provided leadership and direction to team members while managing performance issues.
  • Supervised the hiring process for new employees by conducting interviews and background checks.
  • Coordinated reservations, check-ins, and check-outs for guests.
  • Created reports on occupancy rates, average room rate, market share analysis.
  • Organized special events or functions at the hotel such as weddings or conferences.
  • Maintained positive relationships with local businesses in order to create referral opportunities.
  • Managed the inventory of supplies, equipment, and other resources within budget constraints.
  • Trained team members on operational systems such as POS systems or reservation software.
  • Assisted in developing marketing campaigns aimed at increasing bookings or occupancy rates.
  • Maintained accurate records of guest feedback and satisfaction surveys.
  • Conducted regular meetings with department heads to review progress on goals and objectives.
  • Oversaw daily operations of hotel staff, including housekeeping and front desk personnel.
  • Resolved customer complaints in a timely manner while preserving good customer relations.
  • Developed strategies to increase revenue through upselling and cross-selling services.
  • Responded to and resolved guest issues or complaints.
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Built and maintained productive relationships with employees.

Restaurant Supervisor

Paris Group International
Al Barsha
07.2010 - 06.2012
  • Supervised daily operations in high-volume dining environment.
  • Trained staff on service standards and customer interactions.
  • Coordinated scheduling to ensure adequate restaurant coverage.
  • Managed inventory levels and ordered supplies as needed.
  • Enforced health and safety regulations throughout the establishment.
  • Resolved customer complaints to enhance dining experience.
  • Conducted performance evaluations for team members regularly.
  • Implemented staff development programs to improve service quality.
  • Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
  • Provided fast, friendly and knowledgeable service to guests, proactively promoting specials and enhancing sales of key menu items.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Resolved customer complaints regarding food quality or service issues promptly and courteously.
  • Established good customer relations and excellent service to build and retain loyal customers.
  • Trained new employees on restaurant policies and procedures.
  • Performed cashiering duties as required during peak periods or in the absence of other staff members.
  • Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
  • Worked in cooperation with front and back of house staff to ensure smooth operations.
  • Maximized service levels through hands-on leadership.

Senior Waiter Captain

Emirates Flight Catering. LLC
Al Nahda
05.2008 - 06.2010
  • Provided exceptional customer service and addressed guest inquiries promptly.
  • Managed dining room operations ensuring smooth service flow and guest satisfaction.
  • Collaborated with kitchen staff to coordinate timely food preparation and delivery.
  • Trained and mentored junior servers on menu knowledge and service techniques.
  • Maintained cleanliness and organization of dining areas throughout shifts.
  • Assisted in inventory management by tracking supplies and placing orders as needed.
  • Handled cash transactions accurately and processed payments efficiently.
  • Demonstrated strong communication skills to enhance team collaboration during peak hours.
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Calculated charges, issued table checks, and collected payments from customers.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Provided technical support for other departments within the organization.

Restaurant Waiter

The Oberoi Grand
Kolkata
06.2004 - 02.2008
  • Maintained cleanliness and organization of dining areas throughout shift.
  • Collaborated with kitchen staff to coordinate timely meal delivery for guests.
  • Managed payment transactions using point-of-sale systems effectively and securely.
  • Recommended menu items based on guest preferences to increase satisfaction levels.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Resolved customer complaints in a polite manner according to company policy.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Greeted customers, provided menus and answered questions about menu items.
  • Provided exceptional service to high volume of daily customers.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Assisted guests with making food and beverage selections.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Replenished stocks of napkins, silverware and other dining room supplies as needed.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Education

Bachelor of Arts - Public Administration

Osmania University
06-2004

3 Years Diploma - Hotel Management

Carmel Convent High School
Mandamari
05-2004

Skills

  • Staff training
  • Inventory management
  • Cost control
  • Health regulations compliance
  • Marketing strategy development
  • Team leadership
  • Problem solving
  • Time management
  • Business operations expertise
  • Team management
  • Operations management
  • Honed marketing skills
  • Purchasing and cost control
  • Customer-oriented
  • Restaurant operations management
  • Regulatory compliance
  • Catering coordination
  • Performance improvement
  • Manage promotions
  • Food safety oversight
  • Teamwork and collaboration
  • Managing reservations and large parties
  • Event coordination
  • Business strategy

Languages

Telugu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Arabic
Beginner (A1)
A1
French
Beginner (A1)
A1

Certification

  • Moet & Hennessey Certificate of Achievement Issued by: Jacob Alexander, Wine & Spirit Trainer | Apr 2009 Recognized for excellence in wine and spirit knowledge, contributing to superior customer service in the beverage sector.
  • Boecker Food Safety of Level II Food Hygiene Practices Training Course Certification on Successful Completion | Aug 2010
  • Emirates Flight Catering EK Lounge Experience Award of Achievement Issued by: Maricel Cuizon | July 2007

References

References available upon request.

Passion

Ready to contribute all possessed skills to company and professional growth.

Timeline

Restaurant Manager

SMASCO
11.2019 - 02.2025

Restaurant Unit Manager

Synchrony Services Pvt Ltd
11.2016 - 04.2019

Hotel Operations Manager

Gurunar Nigeria limited
03.2013 - 06.2015

Restaurant Supervisor

Paris Group International
07.2010 - 06.2012

Senior Waiter Captain

Emirates Flight Catering. LLC
05.2008 - 06.2010

Restaurant Waiter

The Oberoi Grand
06.2004 - 02.2008

Bachelor of Arts - Public Administration

Osmania University

3 Years Diploma - Hotel Management

Carmel Convent High School

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Adepu Srikanth