Summary
Overview
Work History
Education
Skills
Certification
Education
Additional information
Timeline
Generic

Adesh Anand

Patna

Summary

Experienced hospitality worker with a BHM from IHM Kolkata, Looking for a challenging opportunity to test my skills and experience.An organization with a competitive and forwarding thinking mindset.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Si Nonna's
Bangalore
08.2025 - Current
  • Trained workers across all positions to enhance versatility and service quality.
  • Analysed customer feedback, initiating changes in service and menu offerings to address concerns and boost repeat business.
  • Ensured compliance with food safety procedures and quality control guidelines to maintain high standards.
  • Scheduled employees to ensure optimal staffing levels for smooth operations.

Restaurant General Manager

Taco Bell
Bangalore,Mangalore, India
11.2022 - 08.2025
  • Controlled food, beverage, and labour costs daily to optimise profit margins.
  • Developed accurate sales forecasts and schedules to meet productivity targets.
  • Trained staff across all positions, enhancing versatility in food preparation, money handling, and cleaning roles.
  • Regularly updated computer systems with new pricing and daily food specials.

Assistant Guest delight manager

Domino's pizza
Goa, India
11.2021 - 12.2022
  • Tailored customer experiences to enhance brand loyalty.
  • Achieved service time and quality targets.
  • Developed and implemented strategies to drive sales growth.
  • Led team meetings to enhance communication and collaboration.
  • Coordinated inventory management, trained team members, and optimised staffing.
  • Prepared orders to deliver excellent presentation and quality standards.
  • Handled cash transactions accurately at the point of sale.
  • Measured and accurately processed materials to minimise wastage.

Assistant Manager

McDonalds
Haridwar,Dehradun, India
07.2018 - 08.2020
  • Handled all employee scheduling for adequate shift staffing.
  • Trained associates to improve service quality and operational efficiency.
  • Collaborated with store managers and colleagues to enhance customer satisfaction and drive sales.
  • Reviewed and verified weekly and monthly store invoices.
  • Streamlined filing systems and established customer database protocols for better organisation.
  • Processed cash transactions accurately at the register.
  • Welcoming the guest with the given brand standards.
  • Taking guest preferences.

Food and Beverage Associate

Hyatt Regency
Chandigarh, India
05.2017 - 06.2018
  • Facilitated prompt seating and service, enhancing guest experience and satisfaction.
  • Inquired about guest satisfaction and anticipated needs, providing tailored service to enhance overall dining experience.
  • Assisted servers and hosts by promptly responding to guests' needs, ensuring smooth service flow.
  • Greeted new customers, answered initial questions, and took drink orders.
  • Maintained safe food handling standards at all times.
  • Organised and replenished silverware, linens, and condiments at service stations.
  • Cleaned and organized host stand and buffet area.
  • Resolved problems promptly and escalated larger concerns to management.

Industrial Trainee

Radisson Blu
Goa, India
07.2014 - 11.2014
  • Acquired practical knowledge and skills through hands-on exposure in various operational tasks.
  • Participated in training sessions to enhance skills and knowledge relevant to the industry.
  • Maintain the training logbook up-to-date.
  • On completion of industrial training hand over all the reports,appraisals, logbooks, and completion certificate to the institute.
  • Assisted physically challenged travelers and other guests with special needs.

Education

Bsc in Hotel management - Hotel management

Institute of hotel management
Kolkata
01-2016

Skills

  • Food safety management
  • Inventory management
  • Sales forecasting
  • Cost control
  • Decision making
  • Problem-solving
  • Team leadership
  • Teamwork
  • Conflict management
  • Active listening

Certification

  • [FOSTAG] certified

Education

other

Additional information

I hereby declare that the information furnished above is true to the best of my knowledge and belief.

Timeline

Restaurant Manager

Si Nonna's
08.2025 - Current

Restaurant General Manager

Taco Bell
11.2022 - 08.2025

Assistant Guest delight manager

Domino's pizza
11.2021 - 12.2022

Assistant Manager

McDonalds
07.2018 - 08.2020

Food and Beverage Associate

Hyatt Regency
05.2017 - 06.2018

Industrial Trainee

Radisson Blu
07.2014 - 11.2014

Bsc in Hotel management - Hotel management

Institute of hotel management
Adesh Anand