Adesh Anand
Patna
Summary
Experienced hospitality worker with a BHM from IHM Kolkata, Looking for a challenging opportunity to test my skills and experience.An organization with a competitive and forwarding thinking mindset.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Si Nonna's
Bangalore
08.2025 - Current
- Trained workers across all positions to enhance versatility and service quality.
- Analysed customer feedback, initiating changes in service and menu offerings to address concerns and boost repeat business.
- Ensured compliance with food safety procedures and quality control guidelines to maintain high standards.
- Scheduled employees to ensure optimal staffing levels for smooth operations.
Restaurant General Manager
Taco Bell
Bangalore,Mangalore, India
11.2022 - 08.2025
- Controlled food, beverage, and labour costs daily to optimise profit margins.
- Developed accurate sales forecasts and schedules to meet productivity targets.
- Trained staff across all positions, enhancing versatility in food preparation, money handling, and cleaning roles.
- Regularly updated computer systems with new pricing and daily food specials.
Assistant Guest delight manager
Domino's pizza
Goa, India
11.2021 - 12.2022
- Tailored customer experiences to enhance brand loyalty.
- Achieved service time and quality targets.
- Developed and implemented strategies to drive sales growth.
- Led team meetings to enhance communication and collaboration.
- Coordinated inventory management, trained team members, and optimised staffing.
- Prepared orders to deliver excellent presentation and quality standards.
- Handled cash transactions accurately at the point of sale.
- Measured and accurately processed materials to minimise wastage.
Assistant Manager
McDonalds
Haridwar,Dehradun, India
07.2018 - 08.2020
- Handled all employee scheduling for adequate shift staffing.
- Trained associates to improve service quality and operational efficiency.
- Collaborated with store managers and colleagues to enhance customer satisfaction and drive sales.
- Reviewed and verified weekly and monthly store invoices.
- Streamlined filing systems and established customer database protocols for better organisation.
- Processed cash transactions accurately at the register.
- Welcoming the guest with the given brand standards.
- Taking guest preferences.
Food and Beverage Associate
Hyatt Regency
Chandigarh, India
05.2017 - 06.2018
- Facilitated prompt seating and service, enhancing guest experience and satisfaction.
- Inquired about guest satisfaction and anticipated needs, providing tailored service to enhance overall dining experience.
- Assisted servers and hosts by promptly responding to guests' needs, ensuring smooth service flow.
- Greeted new customers, answered initial questions, and took drink orders.
- Maintained safe food handling standards at all times.
- Organised and replenished silverware, linens, and condiments at service stations.
- Cleaned and organized host stand and buffet area.
- Resolved problems promptly and escalated larger concerns to management.
Industrial Trainee
Radisson Blu
Goa, India
07.2014 - 11.2014
- Acquired practical knowledge and skills through hands-on exposure in various operational tasks.
- Participated in training sessions to enhance skills and knowledge relevant to the industry.
- Maintain the training logbook up-to-date.
- On completion of industrial training hand over all the reports,appraisals, logbooks, and completion certificate to the institute.
- Assisted physically challenged travelers and other guests with special needs.
Education
Bsc in Hotel management - Hotel management
Institute of hotel management
Kolkata01-2016
Skills
- Food safety management
- Inventory management
- Sales forecasting
- Cost control
- Decision making
- Problem-solving
- Team leadership
- Teamwork
- Conflict management
- Active listening
Certification
- [FOSTAG] certified
Education
other
Additional information
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Timeline
Restaurant Manager
Si Nonna's
08.2025 - Current
Restaurant General Manager
Taco Bell
11.2022 - 08.2025
Assistant Guest delight manager
Domino's pizza
11.2021 - 12.2022
Assistant Manager
McDonalds
07.2018 - 08.2020
Food and Beverage Associate
Hyatt Regency
05.2017 - 06.2018
Industrial Trainee
Radisson Blu
07.2014 - 11.2014
Bsc in Hotel management - Hotel management
Institute of hotel management