ADESH KUMAR KHIWALIYA
Ghaziabad
Summary
Seeking career in category, Logistics, Supply Chain and Warehouse Operations.
A competent professional with over 8 year of experience in Emtex Engineering Pvt. Ltd., Anand Exports Pvt. Ltd., OpCommerce Online Pvt. Ltd. Currently work in Last mile Business Operations & Warehouse Management with OpCommerce Online Pvt.Ltd. @ Shakedeal as Business Operations Assistant Manager. Strong understanding of functional, operational work situations and commercial dimensions. Keen interest for high performance benchmark, strategic thinking and give analytical response. Ability to understand the present market demand and supply.
Overview
5
5
years of professional experience
Work History
Business Operations Assistant Manager
OpCommerce Online Pvt.Ltd.
New Delhi
11.2019 - Current
- Company Overview: Shake Deal is a leading B2B e-commerce platform for procurement of business & Industrial supplies
- Managing online and offline orders
- Procurement of material from different vendors
- Arranging forward and reverse pickup of material from vendor location and customer location respectively through different logistic partner associated with us
- Maintaining the SLA in pickup, delivery and reverse pickup of the material
- Handing escalation triggered from vendor as well customer side
- Managing a team of 15 runners
- Managing city to city order delivery via porter in all coverage India
- Preparing reports of day to day operations
- Taking stock check on regular basis
- Taking care of the payments to the 3PL, vendors and runners
- Preparing new SOP’s for better and smooth operation
- Adding up new 3PL to maximize the operational efficiency
- Recruiting and training the new joiner
- Managing Delhi Warehouse from start date in Delhi
- Managing Amazon, Flipkart, Ebay, meesho and Shopee order Dispatch from delhi warehouse
- Taking care of stock return to vendor
- Managing Warehouse Expenses and others
- Managing Warehouse rental and new warehouse search
- Making report of the future availability of the truck, loads and sharing with all the team member available in filed
- Giving live training for the new joinee who is there in is field
- Helps the sales team to develop new business by providing necessary information to the customer
- Take care of the damage, short and extra received shipments and do the needful as soon as possible
- Negotiate the best possible rate of the extra vehicle used
- Shake Deal is a leading B2B e-commerce platform for procurement of business & Industrial supplies
- Actively participated in meetings with senior management personnel discussing strategic plans for growth.
- Recommended suggestions and improvements based on data analysis.
- Gathered and analyzed large amounts of data for project research.
- Provided technical support to staff members regarding software applications and hardware systems.
- Prepared presentation materials for internal meetings using Microsoft Office applications.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Organized and processed incoming documents such as invoices, contracts, orders and customer inquiries.
- Maintained inventory of office supplies and placed orders when necessary.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Provided administrative support to the business operations team by maintaining calendars, scheduling meetings and coordinating travel arrangements.
- Provided assistance in preparing budgets and forecasts based on current trends in the industry.
- Ensured compliance with applicable laws and regulations governing business activities.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Partnered with cross-functional business leaders to identify business priorities and coordinated with suppliers to negotiate cost, quality and service.
- Created spreadsheets using Microsoft Excel for tracking expenses, budgeting, forecasting .
- Handled incoming calls and directed callers to appropriate department or employee.
- Performed research activities to assist in decision-making processes within the department.
- Managed office supplies inventory and placed orders when necessary.
- Participated in project planning sessions with other departments to ensure successful implementation of new initiatives.
- Analyzed data to identify areas of improvement in operational efficiency.
- Monitored performance metrics related to business operations such as productivity targets, quality assurance goals .
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Analyzed sales performance at individual and team levels.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Assisted in developing and implementing policies and procedures related to business operations.
- Reviewed and evaluated contract terms to maximize profit.
- Developed matrix to determine level of accuracy for processes.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Communicated with clients regarding account status and project updates.
- Raised funds by organizing multiple events and diligently managed details to meet deadlines.
Emtex Engineering Pvt. Ltd.
- Current
- Managing Online and offline order
- Procurement of material from different vendors
- Managing Outbound and Inbound
- Arranging forward and reverse pickup of material from vendor location and customer location respectively through different logistics partner associated with us
- Managing a team of 18 runners
- Managing stock and order dispatched report weekly
- Preparing reporters of day to day operations
- Managing B2B Sales reports
- Taking care of the payments to the 3PL, vendor and runners
- Taking care of purchase invoices and others
- Taking care of stock returns to vendor weekly basis
- Making report of the future availability of the truck, loads and sharing with all the team member available in filed
- Collecting the COD amount from the customer
- Making daily routine plan for delivery along with the team
- Develop new business partner according to new area/location required
- Negotiate the best possible rate of the extra vehicle used
- Arrange pick up from customer premises and provide the docket number at the same time
- Connect the unconnected shipment till 24 hours without any fail by using the provided resources
- Recruit new staff and train new staff about their roles and responsibility
- Solving customer’s issues
Anand Exports Pvt Ltd
- Current
- Managing warehouse
- Taking care of the Booking, Despatch, and Delivery department
- Managing stock reports and Purchase from different vendor and different city
- Taking care of the payments to the vendor and runners
- Managing Export Related Documentations and other
- Taking care of shipment related expenses reports
- Manage packaging of the goods
- Taking care of inbound and outbound reports
- Manages a team of 7 members and help them professionally and personally too
- Recruit new staff and train new staff about their roles and responsibility
- Arrange market vehicle if at all we have any extra load for the route we operate
Education
M.B.A - Finance & Marketing Steam
Uttar Pradesh technical university
Uttar Pradesh, India01.2015
B.Com -
D.A.V. Collage Budhana
Meerut, India01.2013
12th -
D.A.V.Inter Collage Budhana
Muzaffarnagar, U.P, India01.2010
10TH -
D.A.V.Inter Collage Budhana
Muzaffarnagar, U.P, India01.2008
Skills
- Scheduling expertise
- Recruitment support
- CRM management
- Report generation
- Benefits administration
- Employee engagement
- Sales support
- Operations management
Languages
- HINDI
- ENGLISH
Personal Information
- Father's Name: SHRI KRISHAN PAL
- Date of Birth: 07/20/22
- Gender: MALE
- Nationality: INDIA
- Marital Status: MARRIED
- Religion: HINDU
Timeline
Business Operations Assistant Manager
OpCommerce Online Pvt.Ltd.
11.2019 - Current
Emtex Engineering Pvt. Ltd.
- Current
Anand Exports Pvt Ltd
- Current
M.B.A - Finance & Marketing Steam
Uttar Pradesh technical university
B.Com -
D.A.V. Collage Budhana
12th -
D.A.V.Inter Collage Budhana
10TH -
D.A.V.Inter Collage Budhana
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