Music
Adharsh K K
Business Development Manager
Dubai
Summary
Strategic-thinking Business Development Manager with history of transforming inefficient, underperforming operations into successful enterprises. Accomplished communicator with talent for building over-achieving teams. Dedicated to continuous improvement and achieving market-leading results.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
5
5
Certificates
4
4
Languages
Work History
Team Leader - Corporate Sales
Al Ansari Exchange LLC
1 2024 - 5 2024
- Employ Solution Selling techniques to provide financial counsel, steering clients towards most beneficial solutions for their individual needs.
- Engage in cross-departmental collaboration to provide comprehensive financial solutions that support bank's growth objectives.
- Trained new team members by relaying information on company procedures and safety requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Directed and supervised team of 08 engaged in Sales and Business development.
Senior Officer - Corporate Sales
Al Ansari Exchange LLC
2023.01 - 2024.01
- Initiated Business Intelligence (BI) tools to pinpoint and capitalize on new market ventures, achieving 40% surge in FX dealings and enhancing cross-sale revenues by 20%.
- Earned 'Top Performer' award for back-to-back years, in recognition of outstanding sales achievements, overseeing team of six, and significantly contributing to department's profitability.
- Managed adverse portfolio of high-net-worth clients, ensuring their financial goals were met.
- Nurtured key partnerships with external stakeholders to facilitate collaboration on projects or initiatives that added value to both organizations.
Corporate Sales Specialist
Al Ansari Exchange LLC
2022.02 - 2023.02
- Served as a subject matter expert on company offerings, providing consultative support to both internal team members and external clients alike.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Followed all company policies and procedures to deliver quality work and Increased sales by 10%.
- Developed strong client relationships through consistent communication and attentive services.
- Collaborated closely with cross-functional teams to develop targeted product offerings that catered specifically to client needs.
Corporate Onboarding Specialist
Satguru Travel and Tourism Services
2020.12 - 2022.01
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard
- Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes
- Developed customized integration plans for key roles, ensuring smooth transitions and accelerated productivity ramp-up times.
- Managed over 100 customer calls per day.
Account Manager
Yathir
2018.11 - 2020.11
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Educated clients on new products or services to increase customer engagement with brand.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Fostered robust corporate client connections, leading to 30% boost in retention and broadening client base by 25%.
Guest Relations Executive
Mountain Club Resort, Chinnakanal
2016.11 - 2018.11
- Coordinated with housekeeping staff to ensure timely room turnovers, minimizing wait times for incoming guests.
- Managed guest feedback effectively, implementing necessary changes for continuous improvement.
- Handled escalated customer complaints professionally, ensuring swift resolution and satisfaction.
- Organized special events and activities for VIP guests, creating memorable experiences.
- Supervised team of 04 front desk agents and helped to resolve issues arising during shifts.
Education
MBA - Tourism And Business Management
University of Kerala
Kerala, India 2015.04 - 2017.04
Bachelor of Arts - English Language And Literature
MES KEVEEYAM COLLEGE, VALANCHERI
Kerala, India 2011.04 - 2014.04
Skills
Business Development
Certification
IATA - FOUNDATION IN TRAVEL AND TOURISM
Interests
Research
Cars
Artificial Intelligence
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
Timeline
Senior Officer - Corporate Sales
Al Ansari Exchange LLC
2023.01 - 2024.01
Corporate Sales Specialist
Al Ansari Exchange LLC
2022.02 - 2023.02
Corporate Onboarding Specialist
Satguru Travel and Tourism Services
2020.12 - 2022.01
Account Manager
Yathir
2018.11 - 2020.11
Guest Relations Executive
Mountain Club Resort, Chinnakanal
2016.11 - 2018.11
MBA - Tourism And Business Management
University of Kerala
2015.04 - 2017.04
Bachelor of Arts - English Language And Literature
MES KEVEEYAM COLLEGE, VALANCHERI
2011.04 - 2014.04
Team Leader - Corporate Sales
Al Ansari Exchange LLC
1 2024 - 5 2024
IATA - FOUNDATION IN TRAVEL AND TOURISM
The Manager's Guide to Career Conversations in the Age of AI
Certified Anti-Money Laundering Specialist (CAMS)
Managing Your Time
Generative AI in Learning and Development
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