V. ADHITHYA YADAV
Halsuru
Summary
Knowledgeable Customer Service Consultant experienced serving customers' needs and cross-selling company offerings. Offer exceptional support by staying current on company policies and asking targeted questions to quickly get to root of issues. Successful at consistently exceeding performance targets.
Overview
3
3
years of post-secondary education
4
4
Languages
Work History
Customer Services Consultant
Cure.fit
11.2021 - 7 2023
- Developing key management skills, employability & introduction to the business world and learning multiple disciplines Human Resourcing.
- Streamlined processes for quicker problem resolution, resulting in increased customer satisfaction rates.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Handled potential escalation.
- Increased client retention through exceptional service and timely solutions to issues.
HR RECRUITER - Internship
Hirexa Solutions
04.2021 - 07.2021
- Fulfilling the requirements of the company by Screening and Shortlisting Candidates.
- Implementing social media platforms and Job
Portals to find the right candidate and leads
fit for the role. - Helping the candidate through the entire
joining process of the company
Education
Bachelors's Degree in Management Studies - International Business
JAIN - UNIVERSITY
Bangalore 06.2015 - 03.2018
CATHEDRAL PU COLLEGE - PRE UNIVERSITY
BangaloreMIRANDA PUBLIC SCHOOL
BangaloreSkills
Microsoft Office
Professionalism, Team Player & Punctual
Report Generation
Creative problem solving
Customer Relation
Negotiation
Process improvement
Timeline
Customer Services Consultant
Cure.fit
11.2021 - 7 2023
HR RECRUITER - Internship
Hirexa Solutions
04.2021 - 07.2021
Bachelors's Degree in Management Studies - International Business
JAIN - UNIVERSITY
06.2015 - 03.2018
CATHEDRAL PU COLLEGE - PRE UNIVERSITY
MIRANDA PUBLIC SCHOOL
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