Adhulya R
Chennai
Summary
Highly experienced and results-oriented Senior Pega Developer with 6 years of expertise in designing, developing, and implementing Pega solutions. Proven ability to lead development teams, manage projects, and deliver high-quality applications that meet business requirements. Proficient in all phases of the Software Development Lifecycle (SDLC) and adept at working with stakeholders to translate business needs into technical solutions. Passionate about leveraging Pega's capabilities to drive efficiency and innovation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pega RPA/DPA Developer
FORD
Chennai
12.2018 - Current
- Streamlined supplier and user query resolution by developing a Pega-based AI-powered chatbot, significantly reducing reliance on traditional call and email support channels.
- Directed RPA project teams to guarantee timely delivery of automation projects.
- Created scalable applications leveraging the PRPC framework.
- Designed and developed REST API integrations to connect Pega with a legacy mainframe system, enabling real-time data exchange.
- Customized rulesets, classes, properties, activities and flows in the Pega system.
- Implemented Case Management solutions for various business processes, including customer onboarding and claims processing.
- Monitored RPA bots' performance and made necessary adjustments to meet changing business needs as an Admin.
- Developed custom Pega UI components using sections, layouts, and controls.
- Assisted business analysts in creating functional requirements documents, outlining how a particular robot should operate in an automated environment.
- Mentored junior developers in Pega PRPC best practices, ensuring code quality and adherence to coding standards.
- Developed custom libraries, components, and frameworks for reusability across multiple robots and projects.
- Migrated legacy applications from older versions of Pega onto more recent versions with minimal downtime.
Education
Bachelor of Computer Science - Computer Science
Ponnaiya Ramajayam Engineering College
Thanjavur04-2018
Skills
- Language: Java, C, C, C#
- Framework/Tools: Pega, Powerautomate, Git
- Machine Learning: NLP, Chatbot
- Soft Skills: Critical thinking, Problem-solving, Effective Communication
- REST API integration
Certification
- PEGA - CSA - Certified Pega System Architect
Affiliations
- Community First Responder - Licensed First Responder(AED, CPR , First AID)
Accomplishments
- Exceeded Target of year for two years in a row in FORD.
- Recognized by the Leadership team as exhibiting exemplary Ford OS Behaviors and taking initiative to work with determination for our businesses and customers.
Timeline
Pega RPA/DPA Developer
FORD
12.2018 - Current
Bachelor of Computer Science - Computer Science
Ponnaiya Ramajayam Engineering College
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