Overview
Work History
Education
Skills
Timeline
Generic
Adiba

Adiba

Dehradun

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work History

Housekeeping Desk attendant

The Glory Hotel
Dehradun
10.2023 - 12.2025
  • Greeted guests and provided information about hotel services and amenities.
  • Managed front desk operations during busy shifts to ensure smooth workflow.
  • Handled guest inquiries and resolved issues to enhance satisfaction.
  • Coordinated room assignments and maintained accurate booking records.
  • Collaborated with housekeeping to ensure rooms met cleanliness standards.
  • Monitored lobby area for security and maintained a welcoming environment.
  • Trained new staff on front desk procedures and customer service best practices.
  • Greeted customers in a friendly and professional manner.
  • Answered telephone calls promptly and courteously.
  • Greeted customers and provided excellent customer service.
  • Completed daily reports concerning occupancy levels, broken items.
  • Provided directions to guests regarding hotel amenities.

Education

Bachelor of Arts - Plotical Science

SGRR PG College
Dehradun , India
03.2021 - 06.2024

Skills

  • Front desk operations
  • Booking management
  • Guest relations
  • Complaint resolution
  • Daily reporting
  • Problem solving
  • Effective communication
  • Time management
  • Team collaboration
  • Multitasking proficiency

Timeline

Housekeeping Desk attendant

The Glory Hotel
10.2023 - 12.2025

Bachelor of Arts - Plotical Science

SGRR PG College
03.2021 - 06.2024
Adiba