Adiba Siddiqui
Retail Store Manager
Lucknow
Summary
Dedicated and accomplished retail professional with over 5 years of hands-on experience in store management and departmental leadership roles. Proficient in optimizing operational efficiency, maximizing sales, and ensuring exceptional customer service. A proven track record of success in managing retail areas of varying sizes and leading diverse teams to achieve and exceed organizational objectives. With a strong focus on strategic planning, innovative problem-solving, and fostering collaborative environments, I am committed to driving business growth and delivering unparalleled results.
Overview
6
6
years of professional experience
Work History
Store Manager
BESTSELLER
12.2021 - Current
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Managed inventory control, cash control, and store opening and closing procedures.
Department Manager
Shoppers Stop
02.2020 - 12.2021
- Proficient in managing both National and International brands, ensuring optimal product placement and sales strategies
- Skilled in customer loyalty program administration, fostering repeat business and enhancing customer satisfaction
- Managed Ship from Store and Amazon orders efficiently, ensuring timely delivery and customer service
- Implemented effective endless aisle management techniques to maximize product availability and sales opportunities
- Successfully led a team of 27, fostering a collaborative and productive work environment to achieve organizational goals.
Department Manager
Future Retail India Limited (Big Bazaar)
07.2018 - 01.2020
- Retail area, oversaw stock handling and shrinkage control
- Conducted gap analysis and roster management for a team of 9 staff
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction.
- Tracked daily sales reports, compiled data, and generated reports to optimize operational efficiency.
Education
MBA - Marketing
Jaipuria Institute of Managment
Noida 04.2016 - 04.2018
Skills
Data-Driven Decision Making
Sales Analysis
Technology proficiency
Retail Inventory Management
Promotional planning
Team Development
POS Systems
Customer Service Management
Current Job
Store Manager, Vero Moda, Bestseller, Lucknow, Uttar Pradesh, India, 12/01/21, Present, 2 years 4 months
Timeline
Store Manager
BESTSELLER
12.2021 - Current
Department Manager
Shoppers Stop
02.2020 - 12.2021
Department Manager
Future Retail India Limited (Big Bazaar)
07.2018 - 01.2020
MBA - Marketing
Jaipuria Institute of Managment
04.2016 - 04.2018