Accomplished IT Director / Information Technology Manager with 8+ years of experience leading enterprise IT operations, cloud infrastructure, cybersecurity, compliance, and digital transformation initiatives. Proven expertise in IT strategy, infrastructure modernization, cloud migration, technology services, and IT governance, delivering secure, scalable, and high-performing IT solutions aligned with business objectives. Skilled in leading cross-functional teams, managing enterprise infrastructure, vendor relationships, and strategic technology projects while driving operational excellence, process automation, and regulatory compliance. Adept at translating business requirements into innovative technology solutions, optimizing IT service delivery, and building strong relationships with executives, stakeholders, and technology partners to support organizational growth and innovation
Overview
3
3
Languages
1
1
Certification
8
8
years of professional experience
Work History
IT Director
Obran Cooperative
06.2023 - Current
Responsibilities
Lead enterprise IT infrastructure across multiple healthcare organizations.
Manage cloud infrastructure and enterprise applications.
Lead cybersecurity initiatives and security governance.
Oversee IT budgets, vendors, licensing, and procurement.
Manage enterprise networking and firewall infrastructure.
Implement IT policies aligned with healthcare compliance requirements.
Lead digital transformation initiatives.
Provide executive-level IT strategy.
Major Achievements
Successfully migrated Microsoft 365 users to Google Workspace.
Consolidated enterprise communication systems using 3CX.
Implemented Sophos Central endpoint security across the organization.
Deployed Keeper Enterprise Password Management.
Designed HIPAA-compliant IT infrastructure.
Reduced IT operational costs through infrastructure optimization.
Improved IT security posture by implementing MFA and centralized endpoint management.
Managed enterprise cloud infrastructure on Google Cloud Platform.
Implemented monitoring solutions using Grafana and Zabbix.
Managed multiple healthcare organizations from a centralized IT team.
System and Devops Adminstrator
World Compliance Technologies Pvt Ltd
09.2018 - 03.2023
Administered and maintained enterprise IT infrastructure, including Windows/Linux servers, firewalls, VPNs, databases, endpoint security, and network services, ensuring high availability and operational excellence.
Architected, deployed, and managed scalable cloud infrastructure on Amazon Web Services (AWS) and Oracle Cloud Infrastructure (OCI), focusing on performance, security, and cost optimization.
Designed, implemented, and optimized CI/CD pipelines using Jenkins to automate application build, testing, deployment, and release management, accelerating software delivery cycles.
Automated infrastructure provisioning, configuration management, and deployment workflows, significantly improving operational efficiency and reducing manual intervention.
Managed the complete Software Development Lifecycle (SDLC) and operational lifecycle of the standalone EASE application, including installation, upgrades, patch management, maintenance, and production support.
Installed, configured, and deployed the EASE platform from the ground up, performing application debugging, root cause analysis (RCA), performance tuning, and troubleshooting to ensure optimal system performance.
Led the build, deployment, configuration, and maintenance of EASE, CDR, and Gateway instances across global production and non-production environments, ensuring maximum uptime and service reliability.
Provisioned, monitored, and optimized cloud resources while implementing security best practices, backup strategies, disaster recovery procedures, and business continuity measures.
Administered and resolved complex technical issues involving Jenkins, Docker, Kubernetes, Maven, Ant, Apache Tomcat, SVN, Eclipse, and SQL/Oracle database connectivity across development and production environments.
Managed language localization and conversion utilities for the EASE platform, ensuring seamless multilingual application deployment and global usability.
Managed system updates and patches to ensure optimal performance and security compliance.
Developed and maintained comprehensive technical documentation, deployment guides, architecture diagrams, Standard Operating Procedures (SOPs), and knowledge base articles.
Provided Level 2 and Level 3 infrastructure and application support to global clients, ensuring timely incident resolution and adherence to Service Level Agreements (SLAs).
Collaborated with Development, QA, Infrastructure, and Product teams to streamline release management, improve deployment quality, and enhance application stability.
Continuously monitored application and infrastructure health, proactively identifying performance bottlenecks, security vulnerabilities, and system issues to ensure optimal availability.
Participated in change management, release planning, capacity planning, and environment management activities while following ITIL best practices.
Performed system hardening, vulnerability remediation, log analysis, and preventive maintenance to strengthen the organization's security posture.
Supported production environments by conducting incident management, problem management, and root cause investigations to minimize downtime and improve service reliability.
Education
Professional Training - Cisco CCIE Security V6 Integrated Training
Network Bulls
Gurugram
09-2018
MCA - Master's in Computer Applications
IK Gujral Punjab Technical University
Punjab, India
07-2016
BCA - Bachelors's in Computer Application
IK Gujral Punjab Technical University
Punjab, India
07-2014
Intermediate - PCM
Jkbose
J&k, India
02-2011
Skills
IT Strategy & Digital Transformation
IT Operations Management
IT Infrastructure Management
Cloud Computing (AWS, Azure, GCP,Oracle)
Cybersecurity & Information Security
IT Governance & Compliance
Enterprise Architecture
IT Service Delivery (ITIL)
Project & Program Management
Budget Planning & Cost Optimization
Vendor & Contract Management
Disaster Recovery & Business Continuity
Cloud Migration & Infrastructure Modernization
Network & Data Center Management
DevOps & Infrastructure Automation
Identity & Access Management (IAM)
IT Asset & License Management
Team Leadership & People Management
Strategic Planning & Decision Making
Risk Management
Stakeholder & Executive Communication
Process Improvement
Certification
CCNA - Cisco Certified Network Associate
CISCO id : CSCO13296938
Additional Information
Nationality: Indian
Address: Spaze privy sector 72 Gurugram, Haryana, India
Passport no: Z2316582
Languages
English
Advanced
C1
Urdu
Advanced
C1
Hindi
Advanced
C1
Timeline
IT Director
Obran Cooperative
06.2023 - Current
System and Devops Adminstrator
World Compliance Technologies Pvt Ltd
09.2018 - 03.2023
BCA - Bachelors's in Computer Application
IK Gujral Punjab Technical University
Professional Training - Cisco CCIE Security V6 Integrated Training
Director of Technology / Enterprise Solution Architect at 7x.ae - Emirates Post GroupDirector of Technology / Enterprise Solution Architect at 7x.ae - Emirates Post Group