Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adil Shaikh

Mumba

Summary

Detail-oriented professional with top skills in customer relations, problem-solving and recordkeeping. Talented in addressing different service and product problems with thorough and positive style. Ready to help with focus on finding creative solutions to conflicts and complaints.

Overview

4
4
years of professional experience

Work History

Sr. Customer Service Executive

Teleperformance
Mumbai
01.2022 - 08.2023
  • communicate with customers to address issues or concerns about their orders.
  • Managed high-volume customer calls, providing efficient service to continually meet timeframe targets.
  • Determined department KPIs, motivating and incentivising staff to consistently achieve against targets.

Telesales Executive

epicenter technologies
Mumbai
01.2020 - 09.2022
  • communicate with customers to address issues or concerns about their orders.
  • Managed high-volume customer calls, providing efficient service to continually meet timeframe targets.
  • Determined department KPIs, motivating and incentivising staff to consistently achieve against targets.

Education

BSC IT

Abhinav College of Arts, Commerce & Science
Bhayander
01-2019

Skills

  • Portfolio Growth
  • Face-To-Face Selling
  • computer
  • Objection Handling
  • Team Collaboration
  • Active Listening

Timeline

Sr. Customer Service Executive

Teleperformance
01.2022 - 08.2023

Telesales Executive

epicenter technologies
01.2020 - 09.2022

BSC IT

Abhinav College of Arts, Commerce & Science

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Adil Shaikh