Adil Usmani

• Conducted a comparative analysis of Indian Labor Laws and Labor Courts, with a focus on compliance and relevance to Power Grid's HR practices.
• Assisted in day-to-day HR operations including documentation, data entry, and file management.
• Supported the team in employee record management and HR compliance tracking.
• Conducted basic research and helped prepare reports related to labor laws and HR policies.
• Participated in meetings and training sessions to understand HR procedures and industrial relations.
• Helped coordinate internal communications.
• Assisted in reviewing employee grievances and learning about the resolution process.
• Provided general administrative support to the HR department.

• Assisted in planning and implementing sales strategies to meet company targets.
• Coordinated with multiple vendors and suppliers for luxury automotive inventory, ensuring timely delivery of high-value assets while maintaining strict quality standards
• Managed end-to-end procurement processes, including raising Purchase
Orders (POs) for vehicle accessories, fixtures, and showroom equipment, with follow-up on delivery timelines
• Liaised with internal departments (finance, operations, logistics) to ensure seamless project execution and customer delivery schedules
• Prepared weekly status reports for senior management covering sales performance, inventory status, and operational metrics using MS Excel dashboards
• Monitored budget allocations and expenditure tracking for showroom operations and marketing initiatives
• Identified process improvement opportunities, implementing solutions
that enhanced customer experience and operational efficiency
• Coordinated with government transport authorities for vehicle registration, permit renewals, and NOC processing
• Coordinated with the digital marketing team for social media and content strategies.

• Managed customer relationships and assisted with product selection at Spinny, ensuring top-notch customer experience.
• Maintained meticulous customer records and documentation systems, ensuring accuracy in vehicle history, finance agreements, and transfer paperwork
• Collaborated extensively with internal teams (inspection, finance, logistics, and delivery) to ensure projects met quality standards and deadlines
• Prepared daily and weekly operational reports highlighting customer satisfaction metrics, pending deliveries, and resolution timelines
• Achieved consistently high customer satisfaction scores through proactive communication and post-sales follow-up
• Handled CRM