Adil Yusuf Parmar
Biomedical Engineer
Mumbai,Maharashtra
Summary
Healthcare technology professional with 3 years of experience in medical devices, technical support, and digital health implementation. Skilled in driving technology adoption, managing client relationships, and supporting cross-functional project execution in fast-paced environments. Adept at resolving complex issues, optimizing workflows, and delivering impactful solutions through data-driven insights and process improvements. Currently pursuing an MBA in Healthcare Management, with a strong foundation in strategic operations, stakeholder engagement, and healthcare systems. Passionate about leveraging innovation, collaboration, and analytical thinking to enhance healthcare delivery and client success.
Overview
5
5
years of professional experience
5
5
Certifications
Work History
Biomedical Engineer
UE LifeSciences
01.2023 - Current
- Built and nurtured long-term relationships with healthcare clients, ensuring product adoption, satisfaction, and a seamless experience across clinical and technical touchpoints, using CRM tools for structured engagement tracking.
- Delivered multi-channel client support for hardware and software issues, promptly resolving complex issues while maintaining a high level of customer satisfaction and retention.
- Managed client projects and issue resolution workflows using Jira, ensuring timely updates, stakeholder alignment, and prioritization of critical bugs or enhancements.
- Collaborated across product, engineering, and field teams throughout the software development lifecycle (SDLC), ensuring high-quality feature rollouts aligned with client needs.
- Collaborated with product specialists to develop and implement device-handling protocols, ensuring seamless performance, proper maintenance, and optimal user experience for medical devices like iBreastExam and CervAIcal.
- Authored user-centric documentation, including release notes, troubleshooting manuals, and Corrective and Preventive Action (CAPA) reports, to drive transparency and operational excellence.
- Facilitated the evaluation and execution of client-driven feature requests, translating frontline feedback into actionable product enhancements for improved health impact.
- Investigated and addressed non-conformance (NC) issues, driving CAPA follow-ups and root cause analysis to ensure continuous improvement and client trust.
- Contributed to regulatory and quality compliance (ISO 13485), especially in client complaint handling and service operations.
Regulatory Compliance Engineer
Tata Elxsi
06.2022 - 12.2022
- Developed knowledge of EU MDR, ISO 13485, and ISO 14971 regulatory requirements and medical device labeling standards.
- Assisted in labeling compliance operations and maintained technical documentation for Coronary and Renal Denervation products.
- Conducted variance analysis on medical device labels, identifying discrepancies and annotating required changes for compliance.
- Authored LAMP (Label Attribute Master Plan) documents to standardize labeling processes.
Student Intern
FORCE Biomedical
01.2021 - 05.2022
- Drafted informative articles on healthcare and medical equipment.
- Actively contributed to the monthly journal of the organization.
Biomedical Intern
Nanavati Max Super Speciality Hospital
06.2021 - 07.2021
- Observed the functioning of all clinical departments and studied the equipment used by them.
- Maintained preventive maintenance records, purchase orders, service invoices, and hospital equipment inventories.
- Assisted in preventive maintenance and repairs.
Content Writer
Trudawn Solutions
01.2021 - 04.2021
- Authored strategic blog content for the company's website using appropriate tone and language to meet objectives.
- Applied strong writing, editing, and proofreading abilities to each assignment to produce best possible content, meeting deadlines.
Telemarketing and Medical Transcriptionist
Tutelage
01.2021 - 02.2021
- Dialed prospective hospitals and healthcare centers to update on Healthcare IT services, equipment maintenance, servicing, and setting appointments to pursue opportunities.
- Responded to prospect's questions with persuasive skills and in-depth knowledge of available services.
- Analyzed the working of ICU equipment through user manuals; Formulated scripts for demonstration videos of Ventilators and Patient Monitors, meant for healthcare professionals at BKC Covid Centre.
Education
MBA - Healthcare Management
Manipal Academy of Higher Education
Udipi 04.2001 -
BE - Biomedical Engineering
Dwarkadas J. Sanghvi College of Engineering
Mumbai 04.2001 -
HSC - Science
Mithibai College of Arts, Chauhan Institute of Science
Mumbai 04.2001 -
SSC -
St Xavier's High School
Mumbai 04.2001 -
Skills
Healthcare Technology and Digital Health
Health IT Implementation and Support
Project Management (Jira, SDLC))
Stakeholder Engagement and Communication
undefinedCertification
Foundations of Public Health Practice: The Public Health Approach; Imperial College London
Timeline
Foundations of Public Health Practice: The Public Health Approach; Imperial College London
11-2024
The Social and Technical Context of Health Informatics; John Hopkins University
11-2024
Management Consulting Specialization; Emory University
10-2024
The Critical Role of IT Support Staff in Healthcare; John Hopkins University
07-2023
Biomedical Engineer
UE LifeSciences
01.2023 - Current
Regulatory Compliance Engineer
Tata Elxsi
06.2022 - 12.2022
Biomedical Intern
Nanavati Max Super Speciality Hospital
06.2021 - 07.2021
Student Intern
FORCE Biomedical
01.2021 - 05.2022
Content Writer
Trudawn Solutions
01.2021 - 04.2021
Telemarketing and Medical Transcriptionist
Tutelage
01.2021 - 02.2021
Business Writing & Successful Presentation; University of Colorado Boulder
05-2020
MBA - Healthcare Management
Manipal Academy of Higher Education
04.2001 -
BE - Biomedical Engineering
Dwarkadas J. Sanghvi College of Engineering
04.2001 -
HSC - Science
Mithibai College of Arts, Chauhan Institute of Science
04.2001 -
SSC -
St Xavier's High School
04.2001 -
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