Adith Bangera
Mumbai,MH
Summary
Enthusiastic Food and Beverage attendant who works for local and 5 star hotels. With extensive knowledge of seasonal and local dishes and specialties. Skilled in setting up banquets and its continuous presentation. Also providing exceptional guest service by keeping in mind minor and major issues that help in running a restaurant smoothly. Always ensures that food preparation and presentation areas are clean and above standard. Fluent in English and I can also communicate in Hindi and Marathi.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food and Beverage Server
Rozzini's Restaurant
10.2023 - 12.2023
- Presented guest with food and beverage menus, suggested them what they should go for in case they were having a hard time in making up their mind
- Punched orders as well did settlement of bills
- Did clearance and set up tables as well.
Food and Beverage Attendant
Radhakrishna restaurant
11.2020 - 03.2023
- Making customers feel appreciated and welcomed by extending a warm welcome to them in a timely manner, which creates a great atmosphere for their eating experience
- Assisted visitors with menu selections and answering questions about the menu which improved their eating experience by removing any doubt or uncertainty and enabling them to make educated decisions
- Being aware of unanticipated needs of guests and responding appropriately and quickly showed proactive service and attentiveness, which guarantees that visitors felt well-cared for during their time they dined with us
- By informing the kitchen of any specific requests, dietary restrictions, allergies, and additional meal requirements, you can ensure that meals are prepared efficiently, satisfy guest preferences, and reduce the possibility of problems during service.
Food and Beverage Attendant
Hyatt Regency
02.2020 - 09.2020
- Helped customers choose from the menu by giving them individualized attention and making sure they were informed and happy with their decisions, which improved their eating experience
- Exhibited in-depth familiarity with all of the menu items, garnishes, ingredients, and preparation techniques, reducing confusion and enabling visitors to make decisions quickly
- Proactively made suggestions for extra things to guests, satisfying their tastes and successfully upselling and boosting restaurant sales
- All food courses and alcoholic drinks were promptly served to visitors, ensuring a smooth dining experience and sustaining client satisfaction
- Responded to questions from customers on menu options and made suggestions upon request, clearing up any doubts and boosting confidence in the choices made.
Food and Beverage Attendant
Miniya Turk restaurant
06.2019 - 09.2019
- Orders for food and beverages were efficiently scheduled and projected to guarantee ideal inventory levels, lower the possibility of stockouts or overstocking, minimize waste, and increase income
- Proactively and professionally handled consumer complaints, finding quick solutions to improve guest happiness and loyalty and ultimately protect the establishment's brand
- Maintained a tight eye on the food and beverage supplies, reviewing inventory levels frequently and scheduling orders as needed to ensure a smooth supply chain and continuous service delivery, which improved operating efficiency and reduced disruptions.
Trainee
Trident hotel
12.2017 - 05.2018
- Staking of food items in the trolley and taking them to its rightful place and placing it in an organized manner making it easy to locate which item is where without wasting any time
- Well maintained kitchen supply inventory, guaranteeing smooth food and drink service operations
- Helping with housekeeping duties like mopping and vacuuming as well as helping to make beds added to a clean and hygienic atmosphere and increased overall guest satisfaction
- Did setup of banquets for wedding and cooperate meetings
- Engaging in banquet setup for weddings and business gatherings required meticulously positioning objects appropriate for the occasion to guarantee an aesthetically pleasing and useful arrangement
- Organizing food stations made it easier to serve customers and improve accessibility, which all added to a smooth eating experience
- Throughout events, it was important to periodically replenish food supplies and clear dishes and glasses to guarantee that patrons always had access to clean dining areas and fresh products.
Education
Post Baccalaureate Diploma in Hospitality Services Management - Hospitality Services Management
Douglas College
New Westminster, BC12.2024
Bachelor's Of Science In Hotel Management and Catering Technology -
Atharva College
Mumbai, Maharashtra04.2019
Skills
- Team Player
- Communication skills
- Attention to detail
- Adaptability
- Time Management
- Menu knowledge
- Keen Learner
- Conflict Resolution
- Upselling
Certification
- Serving it Right, 2023
- Digital Marketing - Certificate in Google Digital Garage, 2021
- Computer Education - Raj Computer Academy, 2020-2021
Timeline
Food and Beverage Server
Rozzini's Restaurant
10.2023 - 12.2023
Food and Beverage Attendant
Radhakrishna restaurant
11.2020 - 03.2023
Food and Beverage Attendant
Hyatt Regency
02.2020 - 09.2020
Food and Beverage Attendant
Miniya Turk restaurant
06.2019 - 09.2019
Trainee
Trident hotel
12.2017 - 05.2018
Post Baccalaureate Diploma in Hospitality Services Management - Hospitality Services Management
Douglas College
Bachelor's Of Science In Hotel Management and Catering Technology -
Atharva College
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