Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic
Adithiyaa Narayon RS

Adithiyaa Narayon RS

Summary

Operations management professional with Project management and HR TA experience. Offering 9+ years of rich and diversified experience; seeking challenging assignments across the industry.

Overview

11
11
years of professional experience
2013
2013
years of post-secondary education
3
3
Certifications

Work History

IT Analyst

TCS
07.2023 - Current
  • Company Overview: Manufacturing and BPS
  • Responsible for 16 accounts, 4 countries and 32 projects operations deliverables
  • Responsible for the 16 accounts revenue margin
  • Responsible of handling the Demand fulfillment
  • Working with customer for the project fulfilment across the countries
  • New office server setups, maintaining the Server’s (Cloud and on prime servers)
  • Responsible for the various report creations as per the customer requirements
  • Managing the Vendors and partners operations with the organization
  • Responsible for the procurement of 16 accounts using the Ariba tool
  • Responsible for the Risk, Root cause and Change management
  • Responsible for the on-prime data migration to Cloud (AWS and GCP)
  • Responsible for the 16 accounts Internal and external audits
  • Responsible on manual report migration to Power BI
  • Manufacturing and BPS

Business analyst

Six sigma
03.2022 - 07.2023
  • Coordinating the End-to-end project scope and onboarding the exact Skilled Resource to work on the activity
  • Responsible as a bridge to Client and Management need to collect the requirement of the customer
  • Need to convert the Requirements as demand or proposal
  • Need Connect with the Towers for baseline recommendation
  • To check with the towers on required skillset availability
  • Further confirmation from the Business towers on recommending of the project with the bandwidth and efforts
  • Preparing the demand status report and publishing it to the management on a daily, weekly, and monthly basis
  • Preparing a deck for the leadership discussion with Management and presenting the data with management and with other towers
  • Handling the 1st and 2nd level escalation of the project and resolving the issue within the timeline
  • Sharing the escalation report on a weekly basis and monthly basis with the management
  • Risk and compliance on the project / resource tracked on daily basis and the report are published to the Towers on daily basis
  • Responsible for building and forecasting the revenue
  • Responsible for project Bench management and resource project tagging
  • Responsible for resource and project billing
  • Responsible on validating the Headcount of the BU and publishing the report in regular basis

Head of operations

Indytek solutions
04.2021 - 02.2022
  • Responsible for Organization Operating (Business Planning, Developing, delivering)
  • Responsible to connect with the Business clients (India, Europe counties)
  • Shoring Pre recruiting & post recruiting functions for Global regions in India
  • Responsible for Candidate CTC negotiation
  • Projecting the new joiner indication
  • Responsible for managing the Client and vendor visits to India Center
  • Responsible for employee engagement management
  • Responsible for developing and location strategy including driving hiring, on-boarding, training, deployment & management (more than 42 resources in India)
  • Managing the people management (Customer query support, Client addressing Online)
  • Responsible for product sales and Marketing tracking (Digital marketing and Filed marketing)
  • Responsible for HR issues and employee risk and compliance
  • Ensure organization is structured optimally to vendor efficient and effective solutions to stakeholders
  • Mapping the resource internal swap in the projects
  • Responsible to ensure consistency across Centers with all HR TA practices
  • Co-coordinating the off-campus drive for hiring the rookies
  • Preparing the attendance, tracking resource attendance, and publishing the report to the management on daily basis
  • Preparing resource work status tracker and publishing it to the management on daily basis

Senior IT recruiter

iLink systems
02.2019 - 04.2021
  • Responsible for strategy and tactical hiring
  • Screened the profiles for needed skills (Full stack developer/QA automation / Architecture / DBA ect…) in the projects
  • Mapping the candidate for the right skills and scheduling the interview with niche demands
  • Gathering the hiring fulfillment from the business unit delivery directors
  • Fulfilling the Different Business units and team open positions
  • Managed the Vendors souring profiles and fulfilled the open positions as per the delivery requirements
  • Responsible for Data operations and employee work management tracking
  • Responsible for data open positions fulfilling the different data project requirements
  • Responsible for preparing and publishing the open position tracker with the data heads
  • Tacking the resource fulfillment with DL and HR TA for the resource fulfillment
  • Allocating and mapping the resource in the right project from the bench and from new hiring as per the Data delivery needs in the project
  • Preparing and publishing the data headcount tracker with the stack holders in the Data unit
  • Preparing and sharing the data Bench report with the resource skill set for the project bench resource utilization in the project for open positions
  • Creating an open position request and sharing the request with the TA team for the data project
  • Connect with the stakeholders for the job description
  • Creating the JD for the open position and sharing it with the recruiter/vendors
  • Creating, Tracking, and managing the resource project working hours billing and creating the invoice for the budget sharing the report to the Stack holder
  • Scheduling, and coordinating the meetings with Stack holders and the TA team for the open position tracker update
  • Scheduling, and coordinating the meetings with delivery directors, delivery leads, Team leads for the team open position fulfillment, and resource timesheet management
  • Responsible for preparing and publishing the different verities of the report as per the delivery and stack holder needs in a daily, monthly, and yearly bases
  • Responsible for connecting with the IT management team to resolve end-to-end IT-related issues (asset, application, etc…)

Senior executive

Wipro Technology
10.2016 - 02.2019
  • Maintaining and creating the headcount tracker
  • User ID creations of rookie’s resource
  • Rookies Bench management of BFSI
  • Preparing the daily, weekly and monthly rookies bench reduction plan
  • BFSI headcount tracking BU & DU level
  • Working on project & resource work breakdown structure (WBS) methodology
  • Handling master reports (preparing rookies project planning & work allocation reports)
  • Working BFSI rookies project roll on and roll off formalities
  • Supported as a proctor for trend- NXT and next-gen programs
  • Supported in the competency skills development training (Tend-nxt, RBMT, and Step+)
  • Flashed the invite fliers of RBMT, UDEMY, FUTURE ID, STEP, and Trend-nxt on daily basis
  • Maintaining the rookie’s allocation, de-allocation & tagging process
  • Creating and publishing the employee’s allocated and unallocated tracker to the management

Executive

Gap bridge PVT LTD
01.2016 - 08.2016
  • Handling project management activities for more than 500+ resources
  • Proactively identify resources release and assign them to new projects
  • Maintaining project artifacts including status reports, requirement documents, test scripts, and reusable components
  • Creating Server access and JIRA access for the AFLS resource
  • Handling the client calls on behalf of DU leads
  • Handling DMS and CDART report on a weekly and monthly basis in AFLS
  • Maintain the Asset Tracker details and User access details
  • Publishing Reports and Metrics on a daily, weekly, and monthly basis
  • Organizing Project Review Meetings and discussing the project progress and related issues
  • Working with managers to ensure all projects follow process standards
  • Working with associate managers on legal, finance, and delivery teams on approval
  • Point of contact for project managers, clients, resource coordinators, and tech teams
  • Providing analysis reports such as utilization reports, Revenue Trend reports, and headcount reports of AFLS resources
  • New joiner’s introduction & Screening formalities
  • Involved in the project fulfillment (Contract to hire/ internal filling)
  • Non-billable resource tracking for Onsite and offshore
  • Took the responsibility to reduce the rookie’s bench using SAP
  • Took the ownership and reduced the role of tagging complaints using SAP oracle

Associate

Genius consultancy
05.2015 - 01.2016
  • User ID creations of rookie’s resource
  • Rookies Bench management of BFSI
  • Preparing the daily, weekly, and monthly rookies bench reduction plan
  • BFSI headcount tracking BU & DU level
  • Working on project & resource work breakdown structure (WBS) methodology
  • Handling master reports (preparing rookies project planning & work allocation reports)
  • Working BFSI rookies project roll on and roll off formalities
  • Supported as a proctor for trend- nxt and next-gen programs
  • Supported in the competency skills development training (Tend-nxt, RBMT, and Step+)
  • Flashed the invite fliers of RBMT, UDEMY, FUTURE ID, STEP, and Trend-nxt on daily basis
  • Maintaining the rookie’s allocation, de-allocation & tagging process
  • Creating and publishing the employee’s allocated and unallocated tracker to the management

Support associate

Indytek solutions
12.2013 - 04.2015
  • Creating and publishing the employee’s allocated and unallocated tracker to the management
  • PMO support in software deployments and change requests
  • Prepared and published daily, weekly, and monthly reporting
  • Involved in Incident and Problem management
  • Attending weekly audits with the Clients on projects and communicating the progress and results of the project to clients regularly
  • Giving L1 support on call on basic IT requirements
  • Involved in the SD’s employee’s work allocation planning
  • Took the responsibility as SME to resolve the client issue
  • Vendor management (Creating the business requirement bridge with client and organization)

Education

Master of Journalism - online Media

Madras University

BSC. - Visual communication

Asan memorial college of Arts and Science

Class 12th STD - undefined

Shri .A. Ganesan Matriculation school

Class X - undefined

Santhome. Higher. secondary school

Skills

Operations management

undefined

Certification

AWS practitioner skill builder

Personal Information

Date of Birth: 09/07/89

Timeline

IT Analyst

TCS
07.2023 - Current

Business analyst

Six sigma
03.2022 - 07.2023

Head of operations

Indytek solutions
04.2021 - 02.2022

Senior IT recruiter

iLink systems
02.2019 - 04.2021

Senior executive

Wipro Technology
10.2016 - 02.2019

Executive

Gap bridge PVT LTD
01.2016 - 08.2016

Associate

Genius consultancy
05.2015 - 01.2016

Support associate

Indytek solutions
12.2013 - 04.2015

BSC. - Visual communication

Asan memorial college of Arts and Science

Class 12th STD - undefined

Shri .A. Ganesan Matriculation school

Class X - undefined

Santhome. Higher. secondary school

Master of Journalism - online Media

Madras University

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Adithiyaa Narayon RS