Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Assistant Manager - Operations
Chalo pvt.ltd
Mudbidri
08.2022 - Current
Coordinated with General Manager in different operational issues and promotional activities.
Taught employees how to collaborate on daily job tasks and achieve service targets.
Monitored employee productivity and optimized procedures to reduce costs.
Supervised operations team to support operational excellence and excellent customer service.
Developed and maintain operational guidelines for staff.
Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
Implemented new technology to streamline processes and improve operations.
Prepared annual budgets with controls to prevent overages.
Introduced new methods, practices, and systems to reduce turnaround time.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Delivery Manager
eSamuday pvt.ltd
Udupi
01.2022 - 01.2022
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Managed resources effectively to avoid unnecessary delivery delays.
Hub Operations Manager
Amazon
banglore
05.2019 - 01.2021
Raised property accuracy and accountability by creating new automated tracking method.
Mitigated business risks by working closely with staff members and assessing performance.
Trained new employees on proper protocols and customer service standards.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Reduced operational risks while organizing data to forecast performance trends.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Reported issues to higher management with great detail.
Education
M.Com -
Poornaprajna Evening College, Manglore University
Udupi
06.2016 - 05.2018
B.Com -
Alva’s College, Manglore University
Moodbidri
06.2013 - 04.2016
P.U.C -
Alva’s P.U College
06.2011 - 03.2013
S.S.L.C -
Milagrees High School
06.2010 - 04.2011
Skills
Purchasing and planning
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Additional Information
CO-CURRICULAR ACTIVITIES , interest in yakshagana (costal art form)& traveled all over India for performance. Trained several students to enhance the costal art form.
Work Availability
monday
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friday
saturday
sunday
morning
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Customer Service Executive at Rare & Basics Apparel Group of India Pvt. Ltd.Customer Service Executive at Rare & Basics Apparel Group of India Pvt. Ltd.