Adithya K G
Bangalore
Summary
Dynamic and results-driven Sales and Operations Manager with over 16 years of experience in overseeing the day-to-day operations including Operations, Finance and Sales. Proven track record of driving operational excellence, optimizing processes, and enhancing customer satisfaction. Skilled in staff management, financial oversight, and strategic planning. Adept at fostering cross-functional collaboration and leading teams to achieve performance targets. Strong communication and problem-solving abilities with a focus on delivering exceptional results in a fast-paced environment.
Overview
16
16
years of professional experience
Work History
Branch Operations Manager
Plenier Consulting Private limited
Bangalore
03.2018 - Current
- Develop sales strategies and plans to achieve or exceed sales targets.
- Analyze market trends and customer needs to identify areas for growth and improvement..
- Recruit, train, mentor, and motivate sales staff.
- Conduct regular performance evaluations and provide feedback.
- Oversee day-to-day sales operations, including order processing, inventory management, and customer service.
- Monitor sales metrics and KPIs to track performance and identify areas for improvement.
- Build and maintain strong relationships with key customers and clients.
- Identify new business opportunities and develop strategies to expand the customer base.
- Monitor and manage the branch's financial performance, including budgeting, expense control, and revenue generation.
- Identify areas for process improvement and implement changes to streamline operations and increase efficiency.
- Prepare and analyze reports on branch performance, including sales figures, financial data, and customer feedback.
Country Sales Manager
Ardent Pharamaceuticals
Pune
05.2016 - 02.2018
- Formulate and execute sales strategies and plans to achieve sales targets and increase market share for pharmaceutical products.
- Recruit, train, motivate, and manage a team of sales representatives or medical representatives, providing leadership, guidance, and support to ensure high performance.
- Establish clear sales targets and objectives for the sales team, and ensure that they are effectively communicated and understood. Handles teams in Delhi, mumbai. Pune and Bangalore.
- Ensure that the sales team has in-depth knowledge of the pharmaceutical products they are selling, including their features, benefits, indications, side effects, and competitive positioning.
- Build and maintain strong relationships with healthcare professionals, including physicians, pharmacists, and other key opinion leaders, to promote product awareness and adoption.
- Identify new market opportunities and develop strategies to expand the company's presence and market share within the country.
- Monitor and analyze sales performance metrics, such as sales volume, revenue, profitability, and market share, and take corrective actions as needed to ensure targets are met or exceeded.
- Represent the company at industry events, conferences, and customer meetings, and act as a brand ambassador to promote the company's products and values.
Retail Store Manager
Cars 24 Private Limited
Bangalore
04.2014 - 02.2016
- : Identify potential sources for second-hand cars, including dealerships, auctions, trade-ins, leasing companies, rental agencies, private sellers, and online platforms.
- Negotiate favorable purchase terms and prices with vehicle sellers, maximizing profitability while ensuring the quality and condition of the vehicles meet company standards.
- Oversee the inspection process to ensure that acquired vehicles meet quality standards and comply with legal and regulatory requirements, including vehicle history checks, mechanical inspections, and repairs if necessary.
- Manage the inventory of second-hand cars, including tracking acquisitions, sales, and stock levels, and optimizing the mix of vehicles to meet market demand and maximize profitability.
- Monitor and control procurement costs, including purchase prices, transportation fees, inspection costs, and reconditioning expenses, to optimize profitability and minimize expenses.
- Collaborate with the sales team to provide them with the necessary inventory of second-hand cars to meet customer demand, including coordinating vehicle displays, advertising, and promotions.
Senior Seller Support Associate
Amazon.com
Bangalore
06.2012 - 03.2014
- Provide prompt and effective assistance to Amazon sellers via various communication channels, including phone, email, chat, and social media platforms.
- Assist sellers with account-related inquiries, such as registration, account settings, and account suspension appeals.
- Guide sellers on optimizing their product listings for better visibility and sales performance, including keyword optimization, product categorization, and content improvement.
- Interpret and explain Amazon's policies, terms of service, and seller guidelines to sellers, ensuring compliance with platform rules and regulations.
- Educate sellers on performance metrics, such as seller feedback, customer metrics, and account health, and help them improve their performance to meet Amazon's standards.
- Provide guidance and training to sellers on using various Amazon tools and services, such as Seller Central, Fulfillment by Amazon (FBA), advertising options, and reports.
Immigration Specialist
Fragomen Del Rey Bernsen & Loewy LLP
Bangalore
05.2011 - 04.2012
- Processed visa and immigration services with accurate and complete applications.
- Coordinated accurate and timely immigration advising services for international students through in-person, email, Skype and telephone consultations.
- Translated immigration documents to explain relevance to potential residents.
- Analyzed legal documents for discrepancies to streamline procedures and avoid delays.
- Reviewed and evaluated immigration applications to ensure accuracy and completeness.
- Answered inquiries from clients regarding the progress of their cases.
Senior Recruitment Specialist
Radiant TCO
Bangalore
07.2009 - 04.2011
- Reviewed applications for accuracy and completeness prior to extending offers of employment.
- Managed employee referrals program to increase quality of hire from internal sources.
- Maintained accurate records of all recruiting activities in Applicant Tracking System.
- Liaised between departments to ensure smooth transition into roles for new hires.
- Coordinate and schedule interviews between candidates and hiring managers, ensuring timely communication and a smooth interview process.
- Provide guidance and support to candidates throughout the interview process, including interview preparation and post-interview feedback.
- Build and maintain relationships with candidates throughout the recruitment process, keeping them informed and engaged.
- Ensure compliance with legal and regulatory requirements related to recruitment and employment practices, including equal employment opportunity (EEO) regulations and data privacy laws.
- Maintain accurate and up-to-date recruitment documentation, including job postings, candidate records, interview notes, and offer letters.
Recruitment Executive
Radiant TCO
Bangalore
11.2007 - 07.2009
- Coordinate the recruitment process, including job postings, resume screening, interviewing, and selection.
- Collaborate with hiring managers to understand their staffing needs and develop job descriptions and specifications for open positions.
- Utilize various recruitment channels, including job boards, social media, professional networks, and referrals, to source and attract potential candidates.
- Proactively seek out passive candidates through targeted outreach and networking efforts.
- Conduct initial interviews and assessments to evaluate candidates' qualifications, skills, experience, and cultural fit.
Education
MBA - Marketing And Human Resource
City College Jayanagar
Bangalore07-2007
Bachelor of Commerce - Accounts And Marketing
Baldwin Methodist College
Bangalore06-2005
Skills
- Staff Supervision
- Performance Reviews
- Process Improvement
- Strategic Planning
- Customer and vendor relations
- Sales management
- Territory Management
- Sales Training
- Competitive Analysis
- Sales Presentations
- Revenue Forecasting
- Strategic account development
- New Business Development
Timeline
Branch Operations Manager
Plenier Consulting Private limited
03.2018 - Current
Country Sales Manager
Ardent Pharamaceuticals
05.2016 - 02.2018
Retail Store Manager
Cars 24 Private Limited
04.2014 - 02.2016
Senior Seller Support Associate
Amazon.com
06.2012 - 03.2014
Immigration Specialist
Fragomen Del Rey Bernsen & Loewy LLP
05.2011 - 04.2012
Senior Recruitment Specialist
Radiant TCO
07.2009 - 04.2011
Recruitment Executive
Radiant TCO
11.2007 - 07.2009
MBA - Marketing And Human Resource
City College Jayanagar
Bachelor of Commerce - Accounts And Marketing
Baldwin Methodist College
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