Adithya Mangla K
Bhiwadi
Summary
Skilled Inside Sales Representative with a strong background in building customer relationships, driving product sales and enhancing revenue growth. Possess deep knowledge of CRM tools and direct marketing strategies. Notable strengths include ability to identify business opportunities, negotiate deals, and close sales while maintaining high levels of customer satisfaction. Past roles demonstrate consistent success in achieving sales targets and contributing to team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Teleperformance
04.2024 - Current
- Executed outbound calling process for Microsoft 365 products in southern India, driving customer engagement.
- Identified organizational needs and pain points, delivering tailored Microsoft solutions to enhance client satisfaction.
- Facilitated digital transformation initiatives for organizations by implementing tailored strategies and solutions.
- Enhancing the organizations in their digital transformation journey.
- Assisted organizations in evaluating security and AI solutions to safeguard against external threats.
- Maintained regular communication with clients, updating them on webinars and the latest product updates while conducting technical sessions for evaluation.
Business Owner
Shruthi Textiles
Erode, Tamilnadu
04.2008 - 03.2024
- Coordinated marketing initiatives, enhancing brand visibility and attracting new customers.
- Marketing and promoting the business to attract customers
- Keeping updated on industry trends and developments
- Developed vendor relationships, securing quality fabric sourcing and ensuring timely deliveries.
- Maintained financial records, managing budgeting and expense tracking for sustainable operations.
- Determined pricing for products or services based on costs and competition.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
Education
B.tech - Textile Technology
K S Rangasamy college of technology
03.2008
Higher Secondary Education - Science
Modern School
Kota03.2004
Skills
- Sales cycle management
- Customer relationship management
- CRM proficiency
- Objection handling
- Closing techniques
- Prospect cultivation
- Client retention
- Revenue growth
- Cloud solutions
- Team collaboration
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Certification
SC‑900: Microsoft Security, Compliance, and Identity Fundamentals
Timeline
Inside Sales Representative
Teleperformance
04.2024 - Current
Business Owner
Shruthi Textiles
04.2008 - 03.2024
B.tech - Textile Technology
K S Rangasamy college of technology
Higher Secondary Education - Science
Modern School