Summary
Overview
Work History
Education
Skills
Interests
Personal Information
Timeline
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Adithya N Kashyap

Adithya N Kashyap

Duty Manager
Chikmagaluru

Summary

My career objective is to contribute to a dynamic organization that provides challenges and opportunities for professional growth and development.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Duty Manager

Crystal Inn
03.2024 - Current
  • Addressing and resolving guest complaints and issues, ensuring a high level of customer satisfaction, and maintaining positive guest relations.
  • Coordinating daily operations of the front office, including check-ins, check-outs, and reservations, to ensure smooth workflow.
  • Handling and resolving operational issues and emergencies, such as overbooking or maintenance problems, in a timely manner.
  • Training new front office staff and providing ongoing coaching and support to enhance their skills and performance.
  • Overseeing front office operations during their shift, ensuring that all tasks are completed efficiently and standards are met.
  • Monitoring room availability, rates, and occupancy levels to maximize revenue and manage reservations effectively

Night Auditor /Supervisor

Le Meridien
02.2023 - 02.2024
  • Company Overview: (A Marriott Premium Property | 5 Star Hotel)
  • Spearheaded pre-opening operations for a Marriott 5-star hotel as Night Supervisor, setting up systems and standards
  • Conducted night audits and financial reporting, ensuring accuracy and compliance
  • Oversaw front desk activities, including reservations and guest services, during night shifts
  • Coordinated with maintenance to ensure hotel standards, addressing issues promptly
  • Maintained compliance with safety and health regulations, overseeing night shift operations
  • Managed guest inquiries and security, ensuring satisfaction and safety
  • (A Marriott Premium Property | 5 Star Hotel)

Front Office Manager

Java Rain Resorts
08.2020 - 01.2023
  • Company Overview: (4 Star Resort Property | Chikkamagaluru, Karnataka)
  • Managed front office, housekeeping, and guest services, enhancing guest experience
  • Managed security, maintenance, and hospitality operations
  • Coordinated dining, event, and regulatory compliance, overseeing customer satisfaction and safety protocols
  • Supervised accounting, procurement, and offered tourism assistance
  • (4 Star Resort Property | Chikkamagaluru, Karnataka)

Intern

The Park
01.2018 - 05.2018
  • Trained in hotel operations, guest services, and food & beverage management
  • Managed front office tasks, welcomed guests, and handled reservations and services
  • Supported banquet setups, food service, and assisted in buffet and high tea events
  • Assisted in marketing initiatives and housekeeping SOP implementation for safety and security

Education

Bachelor - Hotel Management and Catering Tech

Ramaiah University Of Applied Science
08.2015 - 04.2020

Skills

  • Customer Service
  • Safety Principles
  • Front Office
  • Auditing Skills
  • Customer Satisfaction
  • Knowledge of Hospitality
  • Team Management
  • Risk Management
  • Hotel Management
  • Restaurant Operation
  • Strategic Management
  • Event Management
  • Medical Emergencies
  • Marketing
  • Leadership

Interests

DJ
Reading
Skydiving
Fitness
Cricket
Hiking
Music Production

Personal Information

  • Date of Birth: 04/01/98
  • Nationality: Indian

Timeline

Duty Manager

Crystal Inn
03.2024 - Current

Night Auditor /Supervisor

Le Meridien
02.2023 - 02.2024

Front Office Manager

Java Rain Resorts
08.2020 - 01.2023

Intern

The Park
01.2018 - 05.2018

Bachelor - Hotel Management and Catering Tech

Ramaiah University Of Applied Science
08.2015 - 04.2020

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Adithya N KashyapDuty Manager