Adithyaa Prabakar
Chennai
Summary
Experienced professional with expertise in master data management and incident response within temperature-controlled logistics. Skilled in ensuring data accuracy, resolving issues swiftly, and facilitating the safe transport of temperature-sensitive goods. Passionate about precision, reliability, and thriving in dynamic environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Data Analyst - GTS IM and FC
Pfizer Healthcare limited
Chennai
11.2023 - Current
- Process Automation: Spearheaded the automation of the incident management tracker, achieving a 20% reduction in manual effort, and optimizing operational efficiency. This initiative streamlined data entry and reporting, saving significant man-hours, and enhancing process reliability.
- Stakeholder Collaboration: Conducted weekly incident roll calls with global freight forwarders, including Maersk and Kuehne + Nagel, to review ongoing cases, discuss resolutions, and ensure alignment with service-level agreements (SLAs).
- Data Visualization and Analysis: Oversaw the management of the incident management dashboard in Tableau, leveraging advanced data visualization techniques to monitor key performance indicators (KPIs). Performed quarterly analysis, presenting insights and trends to senior leadership, including Tier 3 and Tier 4 executives, to support strategic decision-making.
- Regional Investigation Lead: Acted as the primary point of contact for incident investigations across the APAC region. Facilitated thorough investigations, collaborated with cross-functional teams, and ensured timely resolution while adhering to regional compliance standards.
BST - Intercompany Master Data (IO Hub)
Pfizer Healthcare limited
Chennai
11.2022 - 10.2023
- Ticket Management and Triaging: Successfully managed ticket triaging and ticket management within ICMD (Integrated Cargo Management Division), ensuring the efficient resolution of issues and supporting seamless shipment processes across the supply chain.
- Operational Excellence: Maintained and monitored daily operations to ensure adherence to established workflows and timelines. Proactively addressed potential disruptions to sustain high levels of productivity and efficiency.
- Shipment Verification: Expertly verified shipment readiness by ensuring all documentation, processes, and logistics were accurately aligned to support timely dispatch and delivery.
- Stakeholder Collaboration: Worked closely with internal teams and external stakeholders to identify, troubleshoot, and resolve MDC (Manifest Data Correction) errors, minimizing delays and optimizing shipment accuracy.
Education
Bachelor of Engineering - COMPUTER SCIENCE
Loyola-ICAM College of Engineering And Technology
Chennai, Tamilnadu08-2022
High School Diploma -
Holy Family Convent Matriculation
Chennai, Tamilnadu05-2018
SSLC -
Holy Family Convent Matriculation
Chennai, Tamilnadu05-2016
Skills
- Python
- MS Office
- JIRA (Basics)
- Agile Scrum (Basics)
- Process automation
- Data visualization
- Incident management
- Stakeholder collaboration
- Cross-functional collaboration
- Tableau software
Certification
- Applied Business analytics with generative AI - ISB(Ongoing)
- Python data analysis and visualization Bootcamp.
- 2021 Python Bootcamp
- Python course on multiple language
- Angular & nodeJS- the MEAN stack guide
Languages
Tamil
First Language
English
Proficient (C2)
C2
French
Elementary (A2)
A2
Timeline
Data Analyst - GTS IM and FC
Pfizer Healthcare limited
11.2023 - Current
BST - Intercompany Master Data (IO Hub)
Pfizer Healthcare limited
11.2022 - 10.2023
Bachelor of Engineering - COMPUTER SCIENCE
Loyola-ICAM College of Engineering And Technology
High School Diploma -
Holy Family Convent Matriculation
SSLC -
Holy Family Convent Matriculation
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