Aditi Anand

• Handling clients, which include top production houses and OTT platforms around the world, and driving regular strategy meetings for high-profile projects.
• Create, maintain, and communicate project timelines, budgets, and billings to clients.
• Prepare regular account statuses, act as a lead in supporting and resolving internal and external issues and challenges in a timely manner, and distribute work across the department.
• Provide regular guidance to coordinators and teams to ensure daily objectives are being met, both with internal operation teams and client requests.
• Proactively identify potential issues/problems with the project in process, formulate a response and solution, and communicate back to the client.
• Forecast and track key account metrics, and initiate the corrective action process as needed.

• Responsible for Verification of users account for one of the reputed social media platforms.
• Verifying user based on the threshold score of the account.
• Checking the notability of user account to provide Verification badge.
• Responsible for validating the authenticity of user account
• Helping users by suspending the reported account to avoid Impersonation
• Responsible for raising flag for any Profile level Violations and providing blue badges to the eligible users as per the policy.

· Responsible For sales, Upselling and package renewal

· Responsible for on-boarding sessions with client over call

· Responsible for sharing product details and available packages with client over call and retaining them by providing association perks and package renewal.

• Infocast Systems Private Limited
  3months internship as an editorial manager for imprint magazine under Infocast Systems Private Limited from 1st of October,2020 to 13th of January,2021.
• F square media
  2months internship under Fsquare media as a PR manager from 7th of August,2019 to 7th of October,2019
• IAM creative communication & Dainik Jagran
  1month internship in content writing under IAM creative
  communication,Gurgaon & 1 month internship in Editorial Department at Dainik Jagran, Gurgaon