Aditi Arya
New Delhi
Summary
Dynamic BPO Recruiter with Concentrix, adept at enhancing customer service and streamlining processes. Proven expertise in technical recruiting and effective communication, driving successful team collaboration. Recognized for resolving complex inquiries and improving service workflows, ensuring exceptional client satisfaction and engagement. Passionate about leveraging problem-solving skills to achieve organizational goals.
Overview
2
2
years of post-secondary education
1
1
year of professional experience
Work History
BPO Recruiter
Concentrix
Gurgaon
01.2025 - 03.2026
- Resolved customer inquiries through phone and email support.
- Collaborated with team members to improve service processes and workflows.
- Assisted customers in navigating product features and functionalities.
Education
Bachelor of Science - Botany
College of Commerces Arts And Science
Patna 06.2024 - 05.2026
Skills
- Customer service
- Team collaboration
- Effective communication
- Problem solving
- Project management
- Technical recruiting
- Networking events
- Event planning
- Public speaking
- Time management
- Problem resolution
- Events planning trends
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Affiliations
- Creative
- Arts and crafts
- Creative writing
References
References available upon request.
Timeline
BPO Recruiter
Concentrix
01.2025 - 03.2026
Bachelor of Science - Botany
College of Commerces Arts And Science
06.2024 - 05.2026