Aditi Bhatia Madan
MBA Profession with 11+ Years of Industry Experiance.
Bengaluru
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
14
14
years of professional experience
2012
2012
years of post-secondary education
Work History
Operations Manager in Billing, AR
Tata Consultancy Services
06.2023 - Current
- Leading a team of 6 professionals in the Order-to-Cash (OTC) process for APAC & EMEA Region, overseeing the complete accounts receivable cycle including invoicing, collections, dispute management, and reporting, ensuring process efficiency and SLA compliance.
- Implemented automation and process improvement (PI) initiatives to streamline receivables operations, improve collection turnaround time, and enhance data accuracy across customer accounts.
- Championed team development and retention efforts, including structured training programs, regular performance coaching, and launching employee engagement, gender diversity, and cultural initiatives, resulting in higher team productivity and retention.
- Directed change management and project transitions, utilizing project management methodologies to support organizational restructuring and system migrations with minimal disruption to operations.
- Analyzed payment trends and delinquencies through Monthly Business Review (MBR) reporting and dashboards, identifying bottlenecks and implementing targeted risk mitigation strategies to improve cash flow and reduce outstanding receivables.
- Supervised performance of analysts, assigning daily Queries, conducting quality checks, and tracking deliverables through internal checklists, SLAs and Weekly MIS reports.
- Successfully completed Transition from Blackline to SAP for reconciliations for EMEA and APAC region.
- Successfully completed Transition on Billings process from UK & Korea.
- Leading External Yearly Audits- Prepare documentation for internal and external audits, and support compliance reviews.
- Responsible for the implementation of Cognix tool and Training of associates on new ERP tool UAT and prod.
- Implemented Power BI dashboards for real-time performance tracking, reducing manual reporting time by 40%
Assistant Manager in Revenue Management
State Street
11.2021 - 06.2022
- Managing revenue operations and general ledger activities using Oracle Cloud and client databases, ensuring accurate financial reporting and compliance with corporate standards.
- Conducting monthly reconciliations and discrepancy resolution aligned with US GAAP, and delivering high-quality periodic reports to support internal and external stakeholders.
- Overseeing payment allocations and supporting ad hoc reporting requests, while actively contributing to process transitions and creating robust documentation.
- Driving SOP development and continuous process improvements, enhancing operational efficiency and ensuring timely completion of daily financial tasks.
- Monitoring team performance and compliance, identifying workflow inefficiencies and implementing effective solutions to improve productivity and control adherence
Assistant Manager in FPnA
Genpact
04.2021 - 10.2021
- Company Overview: Genpact is a global professional services firm that makes business transformation work differently. Led by the purpose the relentless pursuit of a world that works better for people and drive digital-led innovation and digitally enabled intelligent operations for our clients.
- Led annual budgeting and monthly forecasting cycles, aligning financial plans with business goals to ensure strategic resource allocation and timely corrective actions.
- Collaborated cross-functionally to build dynamic financial models, analyze Budget vs Actuals and forecast vs. actual variances, and provide actionable insights to senior leadership.
- Investigated budget deviations through in-depth variance analysis, identifying root causes and recommending financial or operational course corrections.
- Financial Planning and Forecasting, revenue Analysis, Deliver Timely, Accurate and Impactful (TAI) financial reports.
- Developed dashboards and KPI frameworks to monitor real-time performance across departments and support continuous improvement.
- Genpact is a global professional services firm that makes business transformation work differently. Led by the purpose the relentless pursuit of a world that works better for people and drive digital-led innovation and digitally enabled intelligent operations for our clients.
Business Financial Analyst
Aon Corporation
04.2013 - 05.2017
- Company Overview: Aon (formerly known as Aon Hewitt Associates) is an American provider of Human Capital and Management Consulting services. It provides Consulting, Outsourcing, and Reinsurance Brokerage services globally.
- Leading Order-to-Cash operations on PeopleSoft, Workday, and Oracle platforms, ensuring accurate revenue recognition and timely billing in accordance with accrual accounting principles.
- Monitoring AR/AP aging and client advances, ensuring proper offsetting and utilization of open items to maintain healthy working capital and account hygiene.
- Conducting invoice tracking and reporting on cash inflow and outflow to reconcile paid vs. unpaid invoices and support month-end closure accuracy.
- Performing variance analysis and revenue submissions using calculation tools, identifying gaps and assisting in monthly forecasting and planning cycles.
- Reviewing billable vs. non-billable charges and auditing project-level financials including expense, contract, and supplier billing reports to ensure stakeholder alignment.
- Acting as a key liaison for financial audits, supporting internal/external auditors, project managers, and account executives with data-driven insights and documentation.
- Aon (formerly known as Aon Hewitt Associates) is an American provider of Human Capital and Management Consulting services. It provides Consulting, Outsourcing, and Reinsurance Brokerage services globally.
SrTeam Administrator
KPMG Global Services Limited
03.2011 - 04.2013
- Company Overview: KPMG is one of the leading providers of professional services, including Audit, Tax, and Advisory Services. KPMG Global Services (KGS) is a joint venture between KPMG in the US, UK and in India. Set up as a global capability platform, KGS provides professional services to KPMG member firms globally.
- Conducted company and financial research using Factiva, PI Navigator, and OneSource based on stakeholder requirements.
- Coordinated training sessions with L&D teams and provided backend support for valuation processes.
- Managed SAP tasks including expense reporting, resource allocation, claim approvals, and utilization reports.
- Maintained invoicing dashboards and staff listing reports for FS Audit UK department.
- Supported onboarding processes, website updates, and staff reporting activities.
- Handled documentation and correspondence updates, including US GAAP amendments and audit support.
- KPMG is one of the leading providers of professional services, including Audit, Tax, and Advisory Services. KPMG Global Services (KGS) is a joint venture between KPMG in the US, UK and in India. Set up as a global capability platform, KGS provides professional services to KPMG member firms globally.
Education
MBA - Finance
Guru Jambheshwar University
Bachelors Degree - Commerce
Janki Devi Memorial College
All India Higher Secondary Education - undefined
C.B.S.E
Skills
- Variance Analysis
- Revenue Cycle Management
- Client Transition Management (SOPs)
- Training/Coaching
- FP&A
- ERP Implementation
- Order to Cash Cycle
Interests
Photography
Travel
Listening to songs
Awards Recognition
- Kudos – Achieving success in 2012 for excellence performance in KPMG GSS.
- Spot Award (11/01/13) - For leading and handling the process in the absence of TL and closed all the trades in the system and also reviewing the work of peers.
- Customer Service Award (12/01/14) – For being the highest scorer – 100% in the reconciliation of the customer accounts and great feedback received.
- Customer Service Award (12/01/15)– For being the highest scorer – 98.6% in the Revenue reconciliation of the customer accounts.
- GOLD Award (12/01/16)- For Being the best outperformer in all the categories of goal sheet.
- Impromptu Awards - Finance Q4'14, Q1’15 and Q3’16- For process excellence and delivering results with 100% quality.
Timeline
Operations Manager in Billing, AR
Tata Consultancy Services
06.2023 - Current
Assistant Manager in Revenue Management
State Street
11.2021 - 06.2022
Assistant Manager in FPnA
Genpact
04.2021 - 10.2021
Business Financial Analyst
Aon Corporation
04.2013 - 05.2017
SrTeam Administrator
KPMG Global Services Limited
03.2011 - 04.2013
Bachelors Degree - Commerce
Janki Devi Memorial College
All India Higher Secondary Education - undefined
C.B.S.E
MBA - Finance
Guru Jambheshwar University
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