Aditi Bhura
Senior Business Analyst/ Project Manager
Hyderabad
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Senior Business Analyst/Project Manager
EY GDS
11.2022 - Current
- Mentored and led a cross-functional team of 10 members.
- Expert in requirement gathering and documenting the requirements in business requirement documents (BRD).
- Established a comprehensive documentation framework, resulting in an increase in project and product efficiency.
- Prioritized customer feedback, leading to a 15% improvement in customer satisfaction scores.
- Conducted 20+ interviews with key business users to gather insights and refine processes.
- Implemented changes based on collected feedback, resulting in a 25% reduction in customer complaints.
- Performed gap analysis on 10+ projects, identifying and addressing 50+ areas for improvement.
- Managed 15+ projects from inception to completion, consistently meeting or exceeding deadlines.
- Successfully managed 10+ IT projects, delivering solutions that met or exceeded customer requirements.
- Oversaw projects involving diverse technologies, including software development, infrastructure, and data analytics.
- Adapted to evolving project requirements and business needs, resulting in an increase in project success rates.
- Pursued ongoing professional development, earning certifications in Agile methodologies and project management.
- Led sprint reviews and planning meetings to promote full team engagement.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Identified cost-saving opportunities by conducting thorough financial analysis on company expenditures.
- Collaborated with teams in product line transition to streamline manufacturing footprint.
- Surveyed clients to ascertain requirements and expectations for product.
Business Analyst /Agile Scrum Master
Micron Technology
12.2020 - 10.2022
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Worked simultaneously on multiple projects and delivered 90% of them within timeline
- Performed end to end requirement gathering and documented the requirements in business requirement documents (BRD) and functional requirement document (FRD)
- Instituted contingency plans, ensuring business continuity through cross-training, documentation and data backups.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Created and continuously updated project documents - RACI Matrix, Project Requirements, Phase wise implementation updates , User flow diagram, UAT document and other related documents
- Improved business direction by prioritizing customers and implementing changes based on collected feedback from stakeholders.
- Produced business requirements, master story list, sprint planning and design documents.
- Worked with Scrum team to test and certify application features before deploying to production.
- Ensured timely delivery of high-quality software products by enforcing adherence to Agile principles during development cycles.
Business Analyst
Capgemini Technology And Services
01.2020 - 11.2020
- Collaborated on all stages of systems development lifecycle, from requirement gathering, creating BRD & FRD to production releases for Metlife insurance service application.
- Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
- Reviewed files, created estimation sheet, BRD, FRD, records and other documents to obtain business information and key data informing responses to development requests.
- Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
- Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines
Business Analyst
Acidaes Solutions Pvt. Ltd.
11.2018 - 01.2020
- Coordinated with team of 20 officials for execution of all stages of designing and configuring CRMnext application for one of leading private Banks in India(KOTAK, SBIL, ICICI, HDFC)
- To present CRMnext’s solution to customer’s business and technology department
- Effectively took responsibility for providing operation services for clients that include custom development, application management and risk analysis
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
System Test Engineer
IBM India Pvt. Ltd.
08.2014 - 03.2017
- Effectively communicated with other system engineering personnel and senior executives on joint projects.
- Coordinated within a team of 25 IT officials for execution of all the stages of designing iOS applications for clients- Japan Airlines, Cemex, Singapore Airlines
- Actively engaged with Banorte Bank, Mexico for understanding the customer requirements Roles and developed an application to conduct internal due diligence on Bank’s customers Responsibilities
Education
MBA - Marketing
ICFAI Business School
Mumbai 06.2017 - 04.2019
Bachelor of Science - Computer Science And Programming
Bansal Institute Of Science And Technology
Bhopal 08.2010 - 04.2014
Skills
Requirements analysis, BRD, FRD, Use of BI tools for reporting (Power BI), Use of tools like JIRA & Azure DevOps for documenting user requirements, Project planning and scheduling, Agile Project Management using Scrum & Kanban, Backlog Management, Root cause analysis, Problem Solving, Stakeholder Management
Additional Information
- Certified Scrum Master
- Completed Product Management & Communication certificate
- Certified in Agile Project Management
- Received EY appreciate SPOT award
- Awarded a Pre placement offer basis outstanding performance during internship and obtained the highest grade for the Internship project
- Earned badges for Skillsoft Perspectives of effective Business Analyst and Business Analysis
- IBM Certified Application Developer, Cloud Platform - v1 December 12,2016
- Amongst the top 10 Rank Holders in Computer Science Engineering batch of 200 students, BIST, 2010-2014
- Won the ECO Fest inter college coding competition, BIST in 2012
- Won inter college Debugging Event at Trinity Institute in 2012
Languages
English
Advanced
Hindi
Advanced
Timeline
Senior Business Analyst/Project Manager
EY GDS
11.2022 - Current
Business Analyst /Agile Scrum Master
Micron Technology
12.2020 - 10.2022
Business Analyst
Capgemini Technology And Services
01.2020 - 11.2020
Business Analyst
Acidaes Solutions Pvt. Ltd.
11.2018 - 01.2020
MBA - Marketing
ICFAI Business School
06.2017 - 04.2019
System Test Engineer
IBM India Pvt. Ltd.
08.2014 - 03.2017
Bachelor of Science - Computer Science And Programming
Bansal Institute Of Science And Technology
08.2010 - 04.2014
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