Aditi Chauhan
Summary
Senior Travel Consultant experienced in crafting customized itineraries and coordinating travel logistics. Enhanced customer satisfaction and loyalty through effective relationship management and efficient issue resolution. Delivered exceptional travel arrangements while identifying client needs and minimizing costs.
Overview
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Senior Travel Consultant
Enhance business solutions
Gurgaon
07.2024 - 07.2026
- Developed customized travel itineraries for diverse client preferences and budgets.
- Coordinated with airlines, hotels, and local services for seamless travel arrangements.
- Provided expert advice on destinations, attractions, and travel regulations.
- Trained junior consultants on effective customer service practices and systems usage.
- Assisted customers in selecting appropriate tours based on their budget and preferences.
- Organized complex itineraries, including flights, transfers, hotels, car hire and excursions.
- Resolved customer complaints in a timely manner.
Travel Consultant
Priority Online solutions
Gurgaon
09.2022 - 05.2024
- Assisted clients in planning personalized travel itineraries and experiences.
- Researched and recommended destinations based on client preferences and budgets.
- Coordinated travel arrangements, including flights, accommodations, and transportation.
- Educated clients on travel regulations, safety protocols, and documentation requirements.
- Developed relationships with clients to foster repeat business and referrals.
- Assisted customers in making changes to existing itineraries or canceling trips.
- Developed customized travel plans to meet customer needs and preferences.
- Searched and confirmed travel reservations for customers.
- Reserved hotel rooms for business travelers based on individual preferences, schedules, and budgets.
Telemarketing Executive
Fusions Global Service limited
Gurgaon
05.2021 - 07.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
Sales Executive
Bharti Axa Life Insurance
03.2020 - 04.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong client relationships to ensure customer satisfaction and retention.
- Conducted regular market research to identify new sales opportunities and trends.
- Delivered product presentations to educate clients on insurance solutions and benefits.
Education
Bachelor of Arts -
University of Delhi
Delhi 03.2018 - 02.2021
National Institute of open schooling
Delhi Skills
- Travel coordination
- Customized itineraries
- Travel regulations
- Sales techniques
- Strong salesmanship
- Client relationship management
Timeline
Senior Travel Consultant
Enhance business solutions
07.2024 - 07.2026
Travel Consultant
Priority Online solutions
09.2022 - 05.2024
Telemarketing Executive
Fusions Global Service limited
05.2021 - 07.2022
Sales Executive
Bharti Axa Life Insurance
03.2020 - 04.2021
Bachelor of Arts -
University of Delhi
03.2018 - 02.2021
National Institute of open schooling