Aditi Gambhir
Melbourne
Summary
Dynamic Shift Supervisor at Hungry Jacks with a proven track record in team leadership and customer service excellence. Skilled in inventory management and risk assessment, I effectively trained staff to enhance operational efficiency, resulting in improved service quality and customer satisfaction. Committed to fostering a motivated team environment.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Shift Supervisor
Hungry jacks
Melbourne
01.2024 - Current
- Supervised daily operations and ensured adherence to company standards.
- Trained and mentored team members on food preparation and customer service.
- Managed inventory levels and coordinated stock replenishment efforts.
- Conducted staff scheduling to optimize coverage during peak hours.
- Resolved customer complaints promptly to maintain service quality.
Customer Service Cashier
United fuel
Melbourne
04.2023 - 01.2024
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained cleanliness and organization of the checkout area.
- Collaborated with team members to ensure smooth store operations.
- Handled cash, credit, and debit transactions accurately.
- Educated customers about promotions and loyalty programs.
- Monitored inventory levels and restocked supplies as needed.
- Operated cash registers to process payments for goods and services.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
Education
Bachelors of Cybersecurity -
Australasian Academy of Higher Education
Melbourne , Australia 07.2025 - 02.2026
Advanced Diploma of Civil Engineering -
Australian Engineering College
Melbourne , Australia 06.2023 - 06.2025
Skills
- Cybersecurity fundamentals
- Network troubleshooting
- Risk assessment
- Project management
- Customer service
- Team leadership
- Technical documentation
- Cash handling expertise
- Inventory management
- Training and mentoring
- Production management
- Staff motivation
- Document management
- Operations management
- Customer-oriented
- Sales monitoring
- Consulting
- POS system operation
- Decision-making capacity
- Client service
- Customer retention strategies
Certification
- Food safety certification
- Fire safety certification
- First aid certification
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Affiliations
- I have been a part of a NGO back in my country for helping the people in need and helping them to get better healthcare.
References
References available upon request.
Timeline
Bachelors of Cybersecurity -
Australasian Academy of Higher Education
07.2025 - 02.2026
Shift Supervisor
Hungry jacks
01.2024 - Current
Advanced Diploma of Civil Engineering -
Australian Engineering College
06.2023 - 06.2025
Customer Service Cashier
United fuel
04.2023 - 01.2024