Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aviral Saxena

Noida

Summary

Dynamic Customer Support Associate at Tech Mahindra BPS with a proven track record in procurement and vendor management. Achieved a 10% reduction in costs through effective price negotiation and market analysis. Skilled in data analysis and inventory control, I excel in fostering strong supplier relationships and enhancing procurement processes.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Support Associate

Tech Mahindra BPS
Noida
05.2023 - Current
  • Managed procurement of raw materials and office supplies, ensuring timely and budget-friendly purchasing.
  • Negotiated with domestic and international vendors to reduce procurement costs by 10%.
  • Maintained accurate records of all purchase orders, invoices, and delivery schedules.
  • Worked closely with inventory and finance teams to ensure smooth purchase-to-pay cycle.
  • Implemented vendor evaluation criteria to improve supplier quality and reliability.
  • Assisted in preparing RFQs and analyzing quotations from suppliers.

Projects Undertaken:

  • Total spend by category, supplier, and region. Purpose: Understand where your money is going.
  • Spend vs. budget (variance). Purpose: Understand where your money is going.
  • Price Trends by Raw Material Type. Purpose: Provide insights on pricing trends and sourcing decisions.
  • Open vs. closed POs. Purpose: Track the efficiency of the procurement process.
  • Top 5 Performing vs. Underperforming Vendors. Purpose: Monitor supplier performance and reliability.

Education

B.Tech - Mechanical Engineering

Maharshi Dayanand University
Rohtak
01.2014

Skills

  • Procurement & Sourcing
  • Vendor Management
  • Purchase Order Processing
  • Price Negotiation
  • Inventory Control
  • Power BI
  • Data Analysis
  • Data Cleaning
  • Auto CAD
  • Creo20
  • CATIA v5

Certification

Data Science

Timeline

Customer Support Associate

Tech Mahindra BPS
05.2023 - Current

B.Tech - Mechanical Engineering

Maharshi Dayanand University
Aviral Saxena